Call Centre Manager Jobs in Western Cape
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Search Results - Call Centre Manager Jobs in Western Cape
HR Genie-Cape Town
Call Centre Manager
Location: Cape Town CBD
Salary: R30 0000 R60 000 p.m.
We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound...
Bridgena Barnard & Associates-Cape Town
Call Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these individuals and Team leads in the prof execution of daily tasks
Grade 12 / Matric essential
Diploma / Certificate in a Business...
Recruitment & Selection-Cape Town
Do you have experience as a bcallb bcentreb manager or have strong team leader experience and would now like to move to a management role...
TeleTech Holdings, Inc.-Cape Town
and Development teams to define specific recruitment and training needs.
What You Bring to the Role
1. A minimum of 5 years call center management or equivalent work experience, ideally in a BPO.
2. Experience across all multi-customer service channels: voice...
appcast.io -
Call Centre Manager jobs – More locations:
Recruitment & Selection-Cape Town
Oversee training of new customer service bagentsb the overall objective of this role will be to support the head of vip and customer success in improving
TeleTech Holdings, Inc.-Cape Town
Contractual client metric goals
What You Bring to the Role
• Associate degree, technical school, or equivalent work experience
• 5 years+ call center management experience, 2 years at Director level ideally within a BPO
• Continuously promote a performance...
appcast.io -
Exceed HR and Recruitment-Cape Town
Manage a 120-seater call centre consisting of team leaders and call centre agents.
Monitor call centre performance and ensure adherence to daily/weekly/monthly operational targets.
Develop, identify and enhance team leadership skills to represent...
compujobs.co.za -
MCI-Cape Town
in Call Center Management or Leadership is advantageous.
5. Familiarity with key performance indicators (KPIs) and metrics used in call centers to measure and enhance performance.
6. Proficiency in using call center technology, CRM systems, and productivity tools...
appcast.io -
Djuice Network-Cape Town
Job Summary
The Call Centre Manager is responsible for overseeing the daily operations of the call centre, ensuring smooth and efficient functioning. This role involves leading, motivating, and managing the call centre team to achieve performance...
workable.com -
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