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Call Centre Operations Manager Jobs

1 - 14 of 14
1 - 14 of 14
Search Results - Call Centre Operations Manager Jobs
Health Window-Pretoria
Due to growth, we are looking for another experienced OPERATIONS MANAGER who can lead our call center representatives to better performance and improve service quality, leading to customer growth. The suitable candidate will assist in establishing...
Dash BPO South Africa (Pty) Ltd-Cape Town
Familiar with COPC and other related call center operation standards Proficient in Microsoft Office Suite and other business programs as required. Mastery of metric management If you feel you meet the above requirements, then do not think twice & get...
Initiate International-Johannesburg
Our Client is on the hunt for a dynamic Call Centre Manager in Johannesburg to spearhead their customer service operations in the exhilarating iGaming and Sportsbook sector. […] In this exciting position, you will take charge of the fast-paced...
compujobs.co.za -
iSON Xperiences-Johannesburg
and that targets are met and exceeded Review, monitoring and tracking of individual performance monthly and relevant documentation thereof Track attrition and absenteeism levels for overall Call Centre, flagging any areas of concern to the Operations Manager Fair...
The Legends Agency-Durban
is responsible for managing the entire Customer Service Division (CSD) and Product Support Division (PSD) call centre operations. This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls...
The Individual Touch-Durban
Ensure achievement of profitability by managing margins and discounts Ensure the company's ways of selling is adhered to by Sales Reps Monitor and manage expenditures within flexible budgeting (revenue and income achievement) Implement corrective action...
Johannesburg
strategic planning and organisational skills.  •  Excellent communication and interpersonal abilities.  •  Ability to manage and develop a team effectively.  •  Familiarity with call centre operations and lead management systems  •  Relevant Sales & Marketing...

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Santam Insurance-South Africa
Business Analytics Ops Manager: Insights and Analytics Bellville, Western Cape, South Africa Business Analytics Ops Manager: Insights and Analytics The Business Analytics Operations Manager: Insights and Analytics will oversee the daily...
appcast.io -
SPARK Schools-South Africa
academic and school operations staff.  •  Training and Development:  •  - Works directly with the Customer Services Team by assisting them to meet targets by providing weekly coaching sessions  •  Conducts ad hoc audits and training with Office Managers...
surfingwave.app -
Digital Gravity Ltd-Johannesburg
Operations Manager positionYourBCom Degree/BSc/or relevant qualification together with five or more years’ experience in IT and management as well as MS365 and MS… Job experience and Skills we seek to place:BCom Accounting/Investment Management/Financial...
appcast.io -
Believe Resourcing-Cape Town
Call Center Operations Manager to oversee the profitability and management of their large and......
compujobs.co.za -
MCI Careers-Cape Town
POSITION OVERVIEW:Job Title: Operations manager Job Type: Full-Time Location: Onsite, Pinelands, Cape Town Hours: US Hours MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet...
surfingwave.app -
MCI Careers-Cape Town
POSITION OVERVIEW:Job Title: Senior Operations Manager BPO Job Type: Full - Time Location: Onsite, Pinelands Hours: US hours MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet...
surfingwave.app -
RSAWEB-Cape Town
degree in IT, Operations Management, or a related field is preferred.  •  3+ years of experience in a leadership role, preferably within the Call Center, IT or ISP industries.  •  Strong leadership and mentoring skills.  •  Proven ability to manage and optimize...
surfingwave.app -

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