Call Centre Operations Manager Jobs
1 - 12 of 12
Search Results - Call Centre Operations Manager Jobs
Health Window-Pretoria
Due to growth, we are looking for another experienced OPERATIONS MANAGER who can lead our call center representatives to better performance and improve service quality, leading to customer growth.
The suitable candidate will assist in establishing...
iSON Xperiences-Johannesburg
and that targets are met and exceeded Review, monitoring and tracking of individual performance monthly and relevant documentation thereof Track attrition and absenteeism levels for overall Call Centre, flagging any areas of concern to the Operations Manager Fair...
TeleTech Holdings, Inc.-Cape Town
Senior Operations Manager – Cape Town
At TTEC, we’re all about the Human Experience. Elevated. As a Senior Operations Manager / Service Delivery Manager in Cape Town, SA, you’ll be a part of creating and delivering amazing customer experiences...
appcast.io -
The Legends Agency-Durban
is responsible for managing the entire Customer Service Division (CSD) and Product Support Division (PSD) call centre operations. This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls...
Mass Markets-Cape Town
POSITION OVERVIEW
Job Title: Senior Operations Manager BPO
Job Type: Full - Time
Location: Onsite, Pinelands
Hours: US hours
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet...
appcast.io -
Dream Hotels and Resorts-Johannesburg
strategic planning and organisational skills.
• Excellent communication and interpersonal abilities.
• Ability to manage and develop a team effectively.
• Familiarity with call centre operations and lead management systems
• Relevant Sales & Marketing...
Initiate International-Johannesburg
Our Client is on the hunt for a dynamic Call Centre Manager in Johannesburg to spearhead their customer service operations in the exhilarating iGaming and Sportsbook sector. […]
In this exciting position, you will take charge of the fast-paced...
compujobs.co.za -
Santam Insurance-South Africa
Business Analytics Ops Manager: Insights and Analytics
Bellville, Western Cape, South Africa
Business Analytics Ops Manager: Insights and Analytics
The Business Analytics Operations Manager: Insights and Analytics will oversee the daily...
appcast.io -
Concentrix-Durban
Customer Service and Support
Location
Durban, South Africa
Job Title: Operations ManagerJob Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring...
surfingwave.app -
MultiChoice Group-South Africa
spearheading cutting-edge
technology, supporting local content and providing an exceptional customer experience.
• Join Africa’s most loved storyteller
Key Customers
Internal: Customer Care management team, Multi Choice divisions, Call Centre, Line Managers...
surfingwave.app -
Yoco-Cape Town
We’re looking for a skilled Workforce Management Analyst to establish and lead our workforce management function within the Customer Operations team.
Who we are
Yoco is one of Africa's largest fintech companies, building an ecosystem of intuitive...
surfingwave.app -
SPARK Schools-South Africa
academic and school operations staff.
• Training and Development:
• - Works directly with the Customer Services Team by assisting them to meet targets by providing weekly coaching sessions
• Conducts ad hoc audits and training with Office Managers...
surfingwave.app -
Companies now hiring:
Call Centre Operations Manager jobs – Similar offers:
Don’t miss out on new vacancies!
Create a job alert for: Call Centre Operations Manager
It's free, and you can cancel email updates at any time