Contact Centre Jobs in Durban
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Search Results - Contact Centre Jobs in Durban
Hollywoodbets-Durban
Job title : Operations Support Consultant (Contact Centre) Job Location : KwaZulu-Natal, Durban Deadline : February 10, 2025 Quick Recommended Links Jobs by Location Job by industries We have an amazing opportunity for an Operations Support...
Hollywoodbets-Durban
for the Brand:
• Supervise the daily operations of the QA department and QA team, with assessors responsible for monitoring and evaluating customer interactions (calls, emails, chats & other).
• Ensure alignment of Contact Centre SOP’s and QA training, coaching...
appcast.io -
Discovery Limited-Durban
Job title : Contact Centre Consultant Job Location : KwaZulu-Natal, Durban Deadline : February 14, 2025 Quick Recommended Links Jobs by Location Job by industries Key Purpose To deliver world class service to all Discovery Health Members, Providers...
Hollywoodbets-Durban
You Bring:
• Willingness to do shift and weekend work.
• At least 3 months sales experience/ contact centre experience
A bonus to have
• Betting Knowledge
What You’ll Do For The Brand:
• Min talk time of 6 hours per day as a standard requirement...
appcast.io -
Hollywoodbets-Durban
x 2 be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star? The successful candidate will be responsible for to assisting in the day-to-day operations of the Contact Centre. This team will play a vital role...
SDC-Durban
Call Centre Agent
• Decide on financial transactions within mandate
• Reduce/ maintain turnaround of claims
• Maintain non-motor and own damage claims service effectively
• Ensure ALL calls are answered according to Contact Centre standards...
freerecruit.co.za -
Contact Centre jobs – More locations:
Hollywoodbets-Durban
team, with assessors responsible for monitoring and evaluating customer interactions (calls, emails, chats & other). Ensure alignment of Contact Centre SOP’s and QA training, coaching and assessment Oversee the integration of QA assessment and coaching...
Hollywoodbets-Durban
Genesys, Verint, Qcontact, CCOD or similar. A Bonus to have: Degree/Diploma in related field. What You’ll do for the Brand: To coordinate, optimize and monitor appropriate staffing allocation and availability of contact centre staff to achieve service...
Hollywoodbets-Durban
and training opportunities. Work closely with the contact centre training division to convert training insights into learning and development modules in Moodle. Identify trends and effectively alert the respective departmental management team Assist...
GBS-Durban
the business at CCMA. Contact centre industry experience is an added advantage. Human Resources jobs...
Hollywoodbets-Durban
in customer service at branch and contact centre levels e.g. No floor walks done by Team Leaders, no interactions with clients, long queues, frustrated clients etc. Unproductive congregation of Team Members or abuse of time while on active duty.
Bad rostering...
The Legends Agency-Durban
and Experience Education: Degree in management, business administration, or marketing. A diploma in Contact Centre Management is advantageous. Experience: A minimum of 7 years of call centre experience, with at least 3 years at a supervisory or management level...
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