Contact Centre Jobs in Durban
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Search Results - Contact Centre Jobs in Durban
Believe Resourcing-Durban
Head of Operations
Umhlanga, Durban
Full-Time, On-Site
Salary: R80,000 – R110,000 per month
About the Client
Our client is a leading global player in contact centre solutions, renowned for delivering exceptional customer experiences across diverse...
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Mindmatch Consulting-Durban
The role
We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will lead and manage the operational teams to support our clients across...
Discovery Limited-Durban
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Business Unit: Discovery Health
Function: Call Center / Contact Center
Date: 14 Jan 2025
CONTACT CENTRE CONSULTANT
About Discovery
Discovery’s core purpose is to make people healthier...
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Performability-Durban
revenue generation
Key Requirements
Professional Experience:
• Contact centre operational management and strategic planning experience
• Effective leadership through team building , development, and a strong coaching culture
• Highly focussed and driven...
Custom Connect-Durban
About Us:
We are a rapidly growing technology company specializing in solutions for outsourced contact centres. Our newly developed platform is designed to optimize contact centre operations and is also offered as a SaaS product to external clients...
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Performability-Durban
and annualised budget process
Key Requirements
Professional Experience:
• 2+ years Experience of managing a workforce planning team, ideally within an outsourced contact centre environment
• NQF level 4/5
• Lean 6 Sigma preferrable
• Desired: Award winning...
Talksure Pty Ltd-Durban
At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities.
With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work...
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Contact Centre jobs – More locations:
Performability-Durban
Experience of forecasting and scheduling for complex operations
• Proven experience of designing and implementing contact centre resource models, impact assessments and scenarios to influence and communicate
• Advanced use of MS Office suite packages...
Werken Bij Customconnect-Durban
As a Contact Centre Planner, your primary responsibility will be to ensure optimal resource utilization and operational efficiency within our contact centre. You will focus on developing staffing schedules, implementing workforce management...
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Performability-Durban
an outsourced contact centre environment
• NQF level 4/5
• Lean 6 Sigma preferrable
• Strong analytical and problem-solving skills, with the ability to analyse complex data sets and translate them into actionable insights.
• Advanced proficiency...
Durban
Our client are looking to expand their team of enthusiastic and passionate Customer Service Consultants and work within the general enquiries team of their Contact Centre. As a customer service consultant you will provide first call resolution...
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Talksure Pty Ltd-Durban
Talksure is growing and we are on the hunt for experienced Team leaders to lead, coach and develop our incoming teams.
We are an outbound contact center that specializes in insurance products for the South African market. We are target driven...
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Believe Resourcing-Durban
operational performance for multiple international clients. This leadership role ensures that all client KPIs and SLAs are met while managing a high-performance contact centre team in a BPO environment.
Why Join Them?
• Strategic Leadership: Take full...
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Talksure Pty Ltd-Durban
Quality Assurance (QA) experience within a contact centre
3. Computer literate – excel skills
CHARACTERISTICS OF THE REQUIRED CANDIDATE
1. Strong administration skills and high attention to detail
2. Ability to communicate on all levels
3. Proactive, punctual...
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TCH Group-Durban
and reporting
Education and Experience
• Coaching and communication skills
• Minimum of 1 years’ experience in a Leadership/Supervisory role, ideally in supporting Utilities in a contact centre
• Experience within Sales, driving improvements to Quality...
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