Contact Centre Jobs in Durban
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Search Results - Contact Centre Jobs in Durban
Believe Resourcing-Durban
Head of Operations
Umhlanga, Durban
Full-Time, On-Site
Salary: R80,000 – R110,000 per month
About the Client
Our client is a leading global player in contact centre solutions, renowned for delivering exceptional customer experiences across diverse...
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Recruitment & Selection-Durban
The dialler administrator will play a key role in managing and developing business campaigns through a blended dialler and will be responsible for optimizing
Discovery Limited-Durban
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Business Unit: Discovery Health
Function: Call Center / Contact Center
Date: 14 Jan 2025
CONTACT CENTRE CONSULTANT
About Discovery
Discovery’s core purpose is to make people healthier...
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Mindmatch Consulting-Durban
The role
We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will lead and manage the operational teams to support our clients across...
Believe Resourcing-Durban
operational performance for multiple international clients. This leadership role ensures that all client KPIs and SLAs are met while managing a high-performance contact centre team in a BPO environment.
Why Join Them?
• Strategic Leadership: Take full...
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Ignition CX-Durban
daily, weekly, monthly and quarterly reports, commentary and solutions both internally and to our Clients.
Key Responsibilities:
• Oversee day-to-day Client operations of the contact centre, ensuring that all Client KPIs and SLAs are met
• Manage...
Performability-Durban
in a contact centre operations role.
• Proven ability to coach and develop leaders to drive performance.
• A track record of meeting and exceeding KPIs in a fast-paced environment.
• Strong commercial acumen with experience managing budgets and revenue...
Contact Centre jobs – More locations:
Recruitment & Selection-Durban
Business unit discovery connect function call center contact center date 1 nov 2023 job description identifying sales opportunities answering inbound...
Performability-Durban
revenue generation
Key Requirements
Professional Experience:
• Contact centre operational management and strategic planning experience
• Effective leadership through team building , development, and a strong coaching culture
• Highly focussed and driven...
Performability-Durban
and support teams
Key Requirements
Professional Experience:
• Experience in a Contact Centre, compliance or risk management role.
• Knowledge and understanding of the ISO Standards and audit procedures
• Experience of risk management / frameworks...
Talent Wise Recruitment-Durban
Our client are seeking highly motivated individuals to join their team as they begin their exciting new chapter of growth! Their in house contact centre is rapidly expanding and we are looking for exceptional customer focused team leaders to join...
freerecruit.co.za -
Performability-Durban
an outsourced contact centre environment
• NQF level 4/5
• Lean 6 Sigma preferrable
• Strong analytical and problem-solving skills, with the ability to analyse complex data sets and translate them into actionable insights.
• Advanced proficiency...
Performability-Durban
and annualised budget process
Key Requirements
Professional Experience:
• 2+ years Experience of managing a workforce planning team, ideally within an outsourced contact centre environment
• NQF level 4/5
• Lean 6 Sigma preferrable
• Desired: Award winning...
Talksure Pty Ltd-Durban
experience as a Quality Assurance team leader in a contact centre.
3. Experience in an outbound contact centre (advantageous).
4. Intermediate level for MS Office.
NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do...
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Hollywoodbets-Durban
in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.
You bring:
• 6 months Contact Centre experience.
• Customer service experience.
A bonus to have:
• Betting Knowledge.
What You’ll Do...
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