Contact Centre Jobs in KwaZulu-Natal
1 - 15 of 17
Search Results - Contact Centre Jobs in KwaZulu-Natal
Believe Resourcing-Durban
Head of Operations
Umhlanga, Durban
Full-Time, On-Site
Salary: R80,000 – R110,000 per month
About the Client
Our client is a leading global player in contact centre solutions, renowned for delivering exceptional customer experiences across diverse...
appcast.io -
Mindmatch Consulting-Durban
The role
We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will lead and manage the operational teams to support our clients across...
Discovery Limited-Durban
Select how often (in days) to receive an alert:
Business Unit: Discovery Health
Function: Call Center / Contact Center
Date: 14 Jan 2025
CONTACT CENTRE CONSULTANT
About Discovery
Discovery’s core purpose is to make people healthier...
appcast.io -
HR Genie-Johannesburg
works on developing and deploying cloud-based contact center solutions using the Genesys Cloud platform. Here are some common responsibilities and qualifications for this role:
Responsibilities
• Design and develop applications on the Genesys Cloud...
Performability-Durban
in a contact centre operations role.
• Proven ability to coach and develop leaders to drive performance.
• A track record of meeting and exceeding KPIs in a fast-paced environment.
• Strong commercial acumen with experience managing budgets and revenue...
Talent Wise Recruitment-Durban
Our client are seeking highly motivated individuals to join their team as they begin their exciting new chapter of growth! Their in house contact centre is rapidly expanding and we are looking for exceptional customer focused team leaders to join...
freerecruit.co.za -
Believe Resourcing-Durban
operational performance for multiple international clients. This leadership role ensures that all client KPIs and SLAs are met while managing a high-performance contact centre team in a BPO environment.
Why Join Them?
• Strategic Leadership: Take full...
appcast.io -
Contact Centre jobs – More locations:
Performability-Durban
and support teams
Key Requirements
Professional Experience:
• Experience in a Contact Centre, compliance or risk management role.
• Knowledge and understanding of the ISO Standards and audit procedures
• Experience of risk management / frameworks...
Performability-Durban
revenue generation
Key Requirements
Professional Experience:
• Contact centre operational management and strategic planning experience
• Effective leadership through team building , development, and a strong coaching culture
• Highly focussed and driven...
PG Glass-Mpumalanga
to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance claims.
PG Glass fit only genuine...
appcast.io -
Performability-Durban
and annualised budget process
Key Requirements
Professional Experience:
• 2+ years Experience of managing a workforce planning team, ideally within an outsourced contact centre environment
• NQF level 4/5
• Lean 6 Sigma preferrable
• Desired: Award winning...
Performability-Durban
an outsourced contact centre environment
• NQF level 4/5
• Lean 6 Sigma preferrable
• Strong analytical and problem-solving skills, with the ability to analyse complex data sets and translate them into actionable insights.
• Advanced proficiency...
Hollywoodbets-Newcastle
in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.
You bring:
• 6 months Contact Centre experience.
• Customer service experience.
A bonus to have:
• Betting Knowledge.
What You’ll Do...
appcast.io -
6 similar jobs: Ladysmith, Pietermaritzburg, Vryheid, Richards Bay, Durban...
Performability-Durban
Experience of forecasting and scheduling for complex operations
• Proven experience of designing and implementing contact centre resource models, impact assessments and scenarios to influence and communicate
• Advanced use of MS Office suite packages...
SDC-Durban
We are currently seeking expressions of interest from students who would like to pursue a career in the call center industry. A call center or contact center is a centralised office used for receiving or transmitting a large volume of requests...
freerecruit.co.za -
12
Contact Centre jobs in KwaZulu-Natal – Similar offers:
Broaden your job search:
Don’t miss out on new vacancies!
Create a job alert for: Contact Centre, KwaZulu-Natal
It's free, and you can cancel email updates at any time
12