Customer Experience Jobs in Randburg
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Search Results - Customer Experience Jobs in Randburg
Dash BPO South Africa (Pty) Ltd-Randburg
as needed to improve overall customer experience and quality • Data Analysis and reporting: Analyze quality data to identify trends and areas for improvement. Prepare detailed reports and presentations on quality performance and provide actionable insights...
iSON Xperiences-Randburg
Job Title: Team Leader - Saves/New Acquisition
Job Summary:
We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at Vodacom. The successful candidate will be responsible for driving customer retention and acquisition...
Tracker South Africa-Randburg
ratios in order to provide an improved customer experience and retain the customer.
• Negotiate and make relevant product and service adjustments in line with product pricing and Tracker's retention strategy.
• Manage time and workloads to ensure...
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iSON Xperiences-Randburg
teams of the Contact Centre to ensure that Customer Experience is delivered all the time. Â Main Responsibilities will include but will not be limited to: Â Leading and managing a team of +- 18 agents Coaching and developing agents through continuous...
Armstrong Appointments-Randburg
Work in partnership with the Head of Customer Experience to define and support with the marketing executions of the local Africa schools’ outreach plans.
• Work with schools to deliver school level communications, including newsletters, social media...
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iSON Xperiences-Randburg
is also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time. Main Responsibilities will include but will not be limited to: Leading and managing a team of +- 18 agents Coaching and developing...
FNB Namibia-Randburg
the development of innovative, flexible and efficient solutions to business problems.
• Deliver customer experience excellence in own service delivery aligned to organisational values and service standards.
• Ensure system, process and efficiency improvements...
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Customer Experience jobs – More locations:
iSON Xperiences-Randburg
and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the APS Customer Experience is delivered all the time.
Main Responsibilities will include but will not be limited to:
• Leading and managing a team...
Clicks Group Limited-Randburg
by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
6. To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty...
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Tracker South Africa-Randburg
is an essential part of the role to ensure we have a feedback loop that enhances the overall customer experience and strategic objectives.
Job description
• Ensure that telephonic requests received within the department are handled efficiently and that company...
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Tracker South Africa-Randburg
documentation of non-recovered vehicles (i.e., search area, chop shops, liaison efforts etc.) in line with SOPs.
• Demonstrate a comprehensive working understanding of Tracker’s post-recovery and non-recovery processes.
Customer Experience and Service Delivery...
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Tracker South Africa-Randburg
is implemented effectively. The role needs to further drive communication and feedback to critical stakeholders and other parts of the organization to ensure a feedback loop is maintained that enhances the overall customer experience and operational objectives...
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Clicks Group Limited-Randburg
experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities...
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Clicks Group Limited-Randburg
in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete...
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Tracker South Africa-Randburg
procedures to prevent re-occurrence.
• Ensure staff availability as defined by workforce planning requirements.
• Ensure staff are sufficiently trained to deliver a frictionless customer experience.
• Identify and document process gaps.
• Constantly ensure...
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