Customer Experience Jobs in Randburg
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Search Results - Customer Experience Jobs in Randburg
iSON Xperiences-Randburg
Job Title: Team Leader - Saves/New Acquisition
Job Summary:
We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at Vodacom. The successful candidate will be responsible for driving customer retention and acquisition...
iSON Xperiences-Randburg
teams of the Contact Centre to ensure that Customer Experience is delivered all the time. Â Main Responsibilities will include but will not be limited to: Â Leading and managing a team of +- 18 agents Coaching and developing agents through continuous...
iSON Xperiences-Randburg
and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the APS Customer Experience is delivered all the time.
Main Responsibilities will include but will not be limited to:
• Leading and managing a team...
Tracker South Africa-Randburg
ratios in order to provide an improved customer experience and retain the customer.
• Negotiate and make relevant product and service adjustments in line with product pricing and Tracker's retention strategy.
• Manage time and workloads to ensure...
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Clicks Group Limited-Randburg
experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR...
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Clicks Group Limited-Randburg
basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives...
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Tracker South Africa-Randburg
documentation of non-recovered vehicles (i.e., search area, chop shops, liaison efforts etc.) in line with SOPs.
• Demonstrate a comprehensive working understanding of Tracker’s post-recovery and non-recovery processes.
Customer Experience and Service Delivery...
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Customer Experience jobs – More locations:
Clicks Group Limited-Randburg
in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete...
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Clicks Group Limited-Randburg
experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities...
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Clicks Group Limited-Randburg
customer experience, drive customer loyalty and achieve club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted...
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Tracker South Africa-Randburg
procedures to prevent re-occurrence.
• Ensure staff availability as defined by workforce planning requirements.
• Ensure staff are sufficiently trained to deliver a frictionless customer experience.
• Identify and document process gaps.
• Constantly ensure...
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Clicks Group Limited-Randburg
experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR...
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Absa Group-Randburg
the customer experience, and use this data to identify and drive platform improvements
• Leverage systems & processes to measure, monitor and manage the performance of platforms ensuring ongoing optimization & cost to value for our businesses (think bank wide...
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Absa Bank-Randburg
and proactively identify and mitigate risk
• Use production performance monitoring and customer data to inform technical design and implementation decisions
• Take full accountability for end-to-end platform quality, completeness and resulting user experience...
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Absa Bank-Randburg
for measuring the customer experience, and use this data to identify and drive platform improvements.
• Leverage systems & processes to measure, monitor and manage the performance of platforms ensuring ongoing optimization & cost to value for our businesses...
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