Customer Experience Manager Jobs
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RTT-Johannesburg
As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you...
Promapp-South Africa
professionals that are not only driven to succeed but align with our values and culture.
About the role:
The Senior Customer Experience Manager (CEM) is responsible for adoption, usage, and account growth for existing top annual recurring revenue (ARR)...
appcast.io -
Johannesburg
Provide technical insights and analyse the impact of changes on the data environment.
Qualifications:
• A 3-year degree in Business Management, Project Management, or an Information Technology-related field.
Experience:
• 5-7 years in Customer...
Elchemie-Boksburg
Global Manufacturer of Bearings and Seals is looking for an experienced Customer Experience Manager, to lead, direct and drive the strategic and operational development activities within the South African customer services department, with the aim...
surfingwave.app -
SnapScan-Cape Town
and the offering
• experience dual business cultures and ways of working between Standard Bank and SnapScan
Reporting Structure: You will report to the CEO
Direct Reports:
• Customer Experience Manager
• Operations Manager
• Compliance & Onboarding Lead...
appcast.io -
Cisco Systems-Johannesburg
What You'll Do
As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth.
You're...
surfingwave.app -
Paton Personnel-Johannesburg
perceptions, attitudes, and behaviour.
Well-rounded experience in all areas of customer experience management, including measurement, customer insights and understanding, customer experience strategy and culture change related change initiatives will be well...
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Abbott Laboratories-Johannesburg
stakeholders including key customers.
• Manage and coordinate Technical Service Team in close liaison with District Customer Experience Managers.
• Set and achieve Key Performance Indicator, and customer satisfaction NPS scores.
• Actively participate...
appcast.io -
Network Recruitment-Midrand
performance.
• Driving digital transformation across IT to enhance operational efficiency and customer experience.
• Managing company contracts and ensuring compliance with legal and regulatory standards.
• Overseeing budgeting, forecasting, and risk...
Sybrin Group-Johannesburg
of tickets and RCAs to prevent recurrence in other customer environments.
• Customer Experience Management: Lead a customer-facing team that directly influences the customer experience with Sybrin, ensuring a positive impact on customer satisfaction ratings...
appcast.io -
Abbott Laboratories-Johannesburg
Manage Stakeholders including key customers.
• Manage and coordinate Technical Service Team in close liaison with District Customer Experience Managers.
• Set and achieve Key Performance Indicator, and customer satisfaction NPS scores.
• Actively...
jobs.abbott -
Hinduja Global Solutions-South Africa
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions...
surfingwave.app -
Abbott Laboratories-Johannesburg
Stakeholders including key customers.
• Manage and coordinate Technical Service Team in close liaison with District Customer Experience Managers.
• Set and achieve Key Performance Indicator, and customer satisfaction NPS scores.
• Actively participate...
surfingwave.app -
Hinduja Global Solutions-Cape Town
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions...
surfingwave.app -
MultiChoice Group-South Africa
technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!
Reports to: Senior Manager Travel and Conferencing
Direct Reports: None
Division: Group Finance
Department: SSC
Key Customers...
surfingwave.app -
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