Customer Service Team Leader Jobs in Cape Town
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Search Results - Customer Service Team Leader Jobs in Cape Town
Recruitment & Selection-Cape Town
Does not shy away from complex and difficult bassignmentsb the customer services team lead manages and co ordinates aspects pertaining to the operational...
Ello Technology SA-Cape Town
Cape Town, South Africa | Posted on 01/08/2025
The Team Lead is pivotal in guiding the support engineering team to deliver exceptional technical support, effectively manage significant customer-centric projects, and drive customer satisfaction...
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West Coast Personnel-Cape Town
Interaction : Act as a point of contact for customers regarding quality concerns and ensure timely resolution of customer complaints. Collaborate with the sales and customer service teams to address quality-related inquiries and feedback.
Any other ad-hoc task...
B2Spin Limited-Cape Town
As a QA Team Lead, you will oversee a team of QA Specialists, ensuring quality standards are met across customer service, fraud prevention, and payment operations. You will be responsible for managing QA workflows, tracking agent performance...
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O'Brien Recruitment-Cape Town
Are you a dynamic and experienced Retail Manager looking for an exciting opportunity? We are seeking a motivated individual with a passion for sales, customer service, and team leadership to drive the success of a well-established retail business....
AnyVan-Cape Town
of the agenda and essential to our success!
As the Talent Acquisition Team Leader, you’ll play a key role in driving recruitment for our customer service, sales and operational teams across South Africa and the UK.
You'll need to deliver effective sourcing...
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Greys Personnel-Cape Town
VISA approved).
• Proficient in the use of the MS Office suite (non-negotiable).
Responsibilities:
• Assess and evaluate customer interactions, provide feedback, and report to campaign team leaders.
• Handle customer service calls within the banking...
Customer Service Team Leader jobs – More locations:
Call Centre Staffing-Cape Town
Key Responsibilities: Call Monitoring & Evaluation: Assess 80-100 calls per day for compliance with regulatory standards, customer service quality, and sales effectiveness. Coaching & Feedback: Provide real-time coaching and feedback to agents when...
Mukuru-Cape Town
corridors
• To aid the verification team as and when required
• To uphold and maintain daily and monthly targets
• To always provide good customer service
• To uphold the company brand
• To manage own professional and self-development
Key Requirements...
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The Talent Room-Cape Town
and escalate them to the Team Captain or Team Leader immediately.
Customer-side faults:
• Provide basic to advanced troubleshooting on customer-side faults, including password changes, usage reports, application login problems for all value-added services...
TravelLab Global AB-Cape Town
About the Role
The Group Head of Customer Operations is responsible for the overall leadership and management of all customer operations functions across the company. This includes overseeing the delivery of exceptional customer service experiences...
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O'Brien Recruitment-Cape Town
with the ability to work effectively in a diverse environment
• Cross-functional awareness / organisational understanding
• Customer service orientation
• Conceptual thinking
• Ability to decide on a comprehensive sound course of action and commit to a definite...
Arvo-Cape Town
processes, branch administration, and team leadership, requiring a balance of operational management and sales performance. The manager will also be responsible for optimizing sales activities, driving business growth, and leading a high-performing team...
HR Genie-Cape Town
and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business objectives.
Key Responsibilities
Leadership & Team Management
• Manage a 120-seater call centre consisting of team leaders and call centre agents...
Ad Talent-Cape Town
Leadership Lead the marketing team in understanding market-specific strategies. Foster a customer-centric and product-focused culture within the team. Promote digital expertise and create a positive, high-performance work environment.
Identify growth...
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