Customer Service Team Leader Jobs in Cape Town
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Search Results - Customer Service Team Leader Jobs in Cape Town
1-grid-Cape Town
Job purpose: To provide technical training, guidance and leadership within the Support departments around technical upskilling and improvements needed, including the knowledgebase, call listening, ticket reviews and processes. The Team Lead...
Mukuru-Cape Town
We are excited to offer an exciting opportunity for a Team Leader: Quality Assurance who will play a pivotal role in ensuring that our customer experience within the customer support teams achieves First Contact Resolution and delivers World Class...
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Cape Town
train, and motivate employees and evaluate their performance.
• Excellent problem solving, leadership, and customer service skills.
• Analytical, efficient, and thorough.
• Ability to remain calm and courteous under pressure and navigate tense situations...
Acacium Group-Cape Town
for this low. Being a role model for the team, leading by example and displaying key Acacium Group values.
• Manage your own small desk.
• Drive performance within the teams, ensuring they are offering excellent customer service evidenced through good Viewpoint...
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Fempower-Cape Town
and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand.
The Customer Support Consultants reports directly to the Team Leader.
As a Customer Support Consultant, you will be responsible...
Clicks Group Limited-Cape Town
We are looking to recruit a Payroll Team Leader (SAP) to work within our Group Compensation & Benefits Services department. The role will be based at Clicks Head Office in Cape Town and will report to the Payroll Supervisor.
Job Purpose:
To play...
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Fempower-Cape Town
corridors
• To aid the verification team as and when required
• To uphold and maintain daily and monthly targets
• To always provide good customer service
• To uphold the company brand
• To manage own professional and self-development
Key Requirements...
Customer Service Team Leader jobs – More locations:
Tbwa Chiat/Day Inc-Cape Town
position
We are seeking an experienced IT Support Team Leader to join our team. The successful candidate will oversee and manage a team of IT support professionals, ensuring the delivery of high-quality technical support and exceptional customer service...
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Mukuru-Cape Town
An exciting role has arisen within our team! The Sales Agent Support Officer position is vital in servicing the Agent Support function across the Mukuru Group and reports directly to the Agent Support Team Leader. This dynamic role is dedicated...
Logicalis Group (DE)-Cape Town
Commercial Team Leader in Cape Town at Logicalis
It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology...
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Mukuru-Cape Town
Operations team. You will monitor and assess the quality of customer interactions across all channels. The Quality Assurance Specialist is also responsible for increasing the departments customer satisfaction rating by providing exceptional customer service...
SA Commercial (Pty) Ltd-Cape Town
Customer Service Technical Support Agent Required!
We are currently in the market to recruitment highly skilled technical agents to join our dynamic team!
Responsibilities & Duties
As a valued member of our elite support squad, you will:
• Provide...
Mukuru-Cape Town
the verification team as and when required. To uphold and maintain daily and monthly targets. To always provide good customer service. To uphold the company brand. To manage own professional and self-development. Key Requirements: Grade 12 or equivalent (Essential...
SA Commercial (Pty) Ltd-Cape Town
customer issues promptly and efficiently.
• Document and track customer issues and resolutions.
• Follow escalation procedures as required.
• Collaborate with team leaders to enhance customer experiences.
• Handle miscellaneous duties and responsibilities...
Kerston Foods CC-Cape Town
and make recommendations for process improvements.
5. Customer Service & Issue Resolution:
• Act as the primary point of contact for delivery-related customer inquiries and concerns.
• Work closely with the other operational teams to ensure customer...
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