Customer Service Team Leader Jobs in Randburg
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Search Results - Customer Service Team Leader Jobs in Randburg
iSON Xperiences-Randburg
The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives.
The Team Coach is also expected to work within all...
iSON Xperiences-Randburg
The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service...
iSON Xperiences-Randburg
Contact Centre Team Coach Based in Randburg  The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals...
Randburg
correct listening skills and probing techniques are used to establish relevant information.
• Be able to effectively communicate with the team leader and team members.
• To ensure that every day query is logged accordingly.
• Ensure that customers...
iSON Xperiences-Randburg
and probing techniques are used to establish relevant information. Be able to effectively communicate with the team leader and team members. To ensure that every day query is logged accordingly. Ensure that customers are informed as to the progress of queries...
Customer Service Team Leader jobs – More locations:
Randburg
fair leadership, and inculcate the company values and culture
• Manage and engage diverse teams effectively
• Collaborate on continuous professional development of team members
COMPETENCIES & SKILLS
• Strong customer service skills.
• Effective time...
iSON Xperiences-Randburg
and probing techniques are used to establish relevant information. Be able to effectively communicate with the team leader and team members. To ensure that every day query is logged accordingly. Ensure that customers are informed as to the progress of queries...
Johannesburg, 13 km from Randburg
Identify and escalate issue to the Customer Service Team Leader when necessary
• Recognise, document, and alert the Team Leader of trends in customer calls and/or emails
• Provide accurate, valid, and complete information by using the right methods/tools...
Standard Bank of South Africa Limited-Johannesburg, 13 km from Randburg
Team Leader, Fraud & Authorizations, Diners Club
Job Overview
Business Segment: Business & Commercial Banking
Location: ZA, undefined, Johannesburg, 4 Ellis Street
Lead a team of fraud detection and fraud administration staff to ensure...
appcast.io -
Isilumko Staffing (JHB)-Johannesburg, 13 km from Randburg
Responsibilities
• Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards.
• Oversee team performance, providing training, coaching, and support to achieve KPIs.
• Drive effective resolution of customer...
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