Guest Relations Jobs in Johannesburg
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Search Results - Guest Relations Jobs in Johannesburg
Johannesburg
Job Description: Guest Relations Officer
Location: Aparthotel group in Sandton
Position Type: Full-Time/Shift Work
Overview:
We seek a personable, professional, and customer-focused Guest Relations Officer to join our team. In this role, you...
Prospect Staffing SA-Johannesburg
be proficient on Opera and Micros
Must be able to successful manage, train and motivate a team
Must have excellent guest relations and communications skills
Must have in-depth knowledge in FOH and Accommodation
Must have excellent guest relations skills...
Marriott International, Inc-Johannesburg
related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience...
surfingwave.app -
Wild Dreams Hospitality-Johannesburg
and conservation as well as a commitment to sustainability
• Must have excellent communication skills in English
• The ability to speak a foreign language is a big bonus!
• Must have a great background in guest relations, promotion and inbound tourism
• Must...
Marriott International, Inc-Johannesburg
room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct codes and rate into the property management system.
GUEST RELATIONS
• Follow proper escalation...
surfingwave.app -
Marriott International, Inc-Johannesburg
for our guests and our business each and every time.
Guest Relations
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (enter brand specific programs) to resolve issues, delight...
surfingwave.app -
Marriott International, Inc-Johannesburg
duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
CRITICAL TASKS
Guest Relations
• Actively listen and respond positively to guest questions, concerns, and requests...
surfingwave.app -
Guest Relations jobs – More locations:
Marriott International, Inc-Johannesburg
is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Guest Relations
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process...
surfingwave.app -
Marriott International, Inc-Johannesburg
appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Protect the privacy and security of guests and coworkers.
• Perform other reasonable job duties as requested by Supervisors.
Guest Relations
• Assist...
surfingwave.app -
Marriott International, Inc-Johannesburg
equipment, sprinkler systems and alarm systems).
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Empowers employees...
surfingwave.app -
Marriott International, Inc-Johannesburg
duties as requested by Supervisors.
Guest Relations
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Address guests' service needs in a professional...
surfingwave.app -
Marriott International, Inc-Johannesburg
appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Protect the privacy and security of guests and coworkers.
• Perform other reasonable job duties as requested by Supervisors.
Guest Relations
• Assist...
surfingwave.app -
Marriott International, Inc-Johannesburg
Sets a positive example for guest relations.
Maintaining Culinary Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work...
surfingwave.app -
Marriott International, Inc-Johannesburg
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations...
surfingwave.app -
Marriott International, Inc-Johannesburg
and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.
Guest Relations
• Address guests' service needs in a professional, positive...
surfingwave.app -
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