Guest Relations Jobs in Western Cape
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Search Results - Guest Relations Jobs in Western Cape
Delaire (Pty) Ltd-Stellenbosch
We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our...
The Royal Portfolio-Cape Town
The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay.
MAIN DUTIES...
AF Consulting-Hermanus (WC)
Role: Guesthouse Manager / Chef
Location: Hermanus, Overberg, Western Cape
Salary: Basic
What youll do:
• Prepare and serve breakfast for guests with care and creativity
• Manage day-to-day guesthouse operations, bookings, and guest relations...
Phoenix Recruitment-Stellenbosch
with lodge guests bookings, and messages
Assist Spa, Housekeeping and onsite restaurant
Assist with lunch and dinner bookings on Dine-plan as required
Do a thorough handover with the Night Auditor & early/late shift Guest Relations
Ensure all transfers...
Phoenix Recruitment-Stellenbosch
Responsibilities: Able to carry out and complete all duties.
Responsible of a guest relations officer, night auditor and duty manager.
Ensure that all guests needs and complaints are responded to quickly and efficiently.
Brief all colleagues daily...
Phoenix Recruitment-Franschhoek
Duties:
Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve.
Handle requests such as wake-up calls, dining reservations, local area...
ProDevelopment Group-Ceres
cleanliness, and maintenance.
• Oversee reservations, check-ins, and guest relations.
• Handle financial management, including budgeting, stock control, and reporting.
• Work closely with conservation and wildlife teams to integrate hospitality with nature...
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Guest Relations jobs – More locations:
Wild Dreams Hospitality-Stellenbosch
Candidate requirements:
• Hospitality Diploma (Beneficial)
• Proven experience within a similar role at a 5* establishment
• Excellent admin & organizational skills
• Passion & care for guest experience
• Sound knowledge on SA wines
• Excellent...
Phoenix Recruitment-Cape Town
Duties:
Reception and Guest Relations: Greet and welcome visitors, customers, and guests. Answer and screen phone calls, take messages, and direct calls appropriately. Manage the front desk, ensuring a welcoming and organized environment...
Delaire (Pty) Ltd-Stellenbosch
the highest standards are kept in guest service, cleanliness and maintenance standards
• Monitors Guest Relations employees to make sure all guests receive prompt and personal recognition
• Oversee all Guest Relations processes
• Assist in employee relations...
Bright Search Recruitment (Pty) Ltd-Cape Town
Key Responsibilities:
• Oversee and manage the day-to-day operations of the hotel, ensuring the highest standards of service across all departments.
• Lead and motivate the team, ensuring exceptional performance in guest services, housekeeping...
Wild Dreams Hospitality-Stellenbosch
This role requires a hands-on hospitality professional with a strong background in restaurant operations, guest experience, and team leadership. Ideally, a strong leader with a passion for training, operational excellence, and service delivery...
Exceed Human Resource Consultants-Franschhoek
repeat bookings.
Client and Guest Relations
1. Serve as the primary contact for clients, ensuring effective communication from initial inquiry to post-event feedback.
2. Provide expert guidance and creative suggestions to enhance the client’s event...
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Accor Hotels-Cape Town
by assisting with the handling of guests’ needs and complaints tactfully and efficiently.
10. Assist Guest Relations in greeting, rooming and sending off guests.
11. Inspect front of house and back of house regularly for cleanliness and orderliness.
12. Ensure...
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Accor Hotels-Cape Town
A foreign language is advantageous.
Proven abilities in:
• Guest relations.
• Sales – Ability to upsell the hotel facilities and outlets.
• Time and workflow management.
• Highly experienced in employee management.
• Effective decision-making and judgment...
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