IT Service Management Jobs in Durban
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Search Results - IT Service Management Jobs in Durban
MANCOSA-Durban
and resolutions in the IT service management (ITSM) system, ensuring accuracy and completeness.
• Provide guidance, coaching, and training to Level 1 support analysts and end-users, empowering them to resolve common IT issues independently.
• Collaborate...
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Armstrong Appointments-Durban
Foundation) are advantageous
PREFERRED EXPERIENCE
• Minimum of 2-3 years in an IT support role, preferably within the banking industry
• Experience with IT service management tools and systems
KNOWLEDGE
• Understanding of IT support processes and best...
IT Ridge Technologies-Durban
and hands-on experience with IT Service Management (ITSM), Legal Service Delivery (LSD), Customer Service Management (CSM), Configuration Management Database (CMDB), and Human Resource Service Delivery (HRSD).
This role involves requirement gathering, effort...
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Durban
clients in implementing, optimizing, and troubleshooting CA SM solutions. The ideal candidate will have strong consulting, technical, and problem-solving skills, with a deep understanding of IT service management frameworks and processes like ITIL.
What...
MANCOSA-Durban
troubleshooting problems, resolving technical issues, and escalating complex issues as needed. The Junior IT Technician is responsible for ensuring the smooth operation of IT systems and providing excellent customer service to users.
1. Provide technical support...
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