Business Development Specialist

Business Development Specialist Johannesburg Gauteng

Salary: Market Related, Permanent

Purpose of Position:

Complement Recruitment are recruiting for Business Development Specialist based in Johannesburg, Gauteng. We are seeking a dedicated and dynamic individual with a strong background in Client Relationship Management to drive New and Existing Client Growth within our African market and other key regions.

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Minimum Requirements Qualifications And Skills

MINIMUM REQUIREMENTS:

The ideal candidate will have a deep understanding of the African market, excellent communication skills, and a strategic mindset to identify and seize growth opportunities.

• A bachelors degree in business administration, sales, or equivalent qualifications an advantage.
• Proven track record in Client Relationship Management in Southern Africa
• At least 3 years work experience in Sales in the Southern Africa market particularly in Namibia, Zimbabwe, Botswana, Nigeria and Zambia
• Willing and able to travel into Africa
• Valid Passport; Permits and Visas etc travel related documents
• Adaptability to changing client needs and market conditions

Key Performance Areas:

• Drive the growth of our clients and potential clients through relationships.
• Provide ongoing education to clients about new features, updates, and our total solution offerings.
• Maintain regular communication with clients and monitor their spending to ensure that country targets are met.
• Address client enquiries and provide timely feedback.
• Assist clients, with internal support, in closing orders by providing necessary client support and information.
• Gather market trends and competitor activities.
• Provide insights and recommendations based on market and competitive intelligence.
• Identify potential new clients and develop strategies for onboarding these potential clients and convert potential clients to active clients.
• Lead the onboarding process for new clients, ensuring they are fully integrated and supported.
• Spend specific periods at clients offices, focusing on training and gaining a deeper understanding of their business needs and how we can partner.
• Participate with Management in setting up strategies.
• Develop workplans with key clients.
• Provide monthly progress reports.
• Roll out company initiatives.
• Travel for long periods of time to the different African regions

Competencies:

• Relationship building
• Problem solving skills.
• Excellent communication and interpersonal skills
• Ability to analyse and interpret market data.
• Strong organisational skills and attention to details
• Ability to work independently and as part of the team.
• Customer focused with a passion for delivering exceptional service.
• Strong problem-solving skills and ability to think strategically.
• Adaptable and able to thrive in a fast-paced environment.
• Self-motivated with a proactive approach to identifying and addressing client needs

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