Credit Controller

apartmentExecustaff Recruiting Services placeMidrand calendar_month 
Job Summary
  • To ensure efficient collection, control and administration of monies owed to the company within the guidelines determined by the credit terms.
Key Roles & Responsibilities
  • Capture and allocate payments daily according to remittances
  • Export Age Analysis and ensure overdues are collected
  • Working on outstanding claim queries and overdue invoices on a daily basis
  • Resolve telephone and email queries from customers
  • Release of sales orders daily
  • Send weekly invoices and recons to customers
  • Request meeting with customers to resolve POD and short payments
  • Maintain live database of debtors, i.e. closing dormant accounts, reducing/increasing credit limits or update new information received on a debtor so that database is always updated
  • Process price difference credit notes
  • Cash flow Forecasting
  • Send customer statements, recons, credit notes and invoices
  • Manage the debtors order hold process when accounts are overdue, or the customer has exceeded the credit limit and take appropriate action
  • Receive credit applications from departments, ensuring all accompanying documents are submitted and information is accurate
  • Achieve monthly KPI targets set by Credit Manager
  • Ensure collection targets are met
Required Experience
  • 5 -10 years credit control experience
  • Microsoft Office (i.e. Word, Advance Excel)
  • Prior Accounts Receivable experience
  • Cash allocation/reconciliation experience
  • Telephone collections experience
  • Retail and Small Business Experience (Mass Retail will be an advantage)
  • Minimum Book value R20 million
Competencies
  • A strong work-ethic
  • You are expected to always conduct yourself in a professional manner and use discretion in your dealings with customers, management, staff and external organizations with whom you will interact
  • Maintain the company’s desired level of confidentiality in respect of all aspects of your job
  • Ensure utmost integrity and honesty in all interactions with your colleagues, management and the company’s customers
  • Understand the concept of responsibility to mean “taking ownership of” and be prepared to personally see through to the end any task assigned
  • Due to the nature of the business and your position, your functions may be redefined from time to time, as may your responsibilities
  • You may be required by management to assist in other areas of the business from time to time and in cases of emergency/urgency
  • High attention to detail
  • Ability to accurately follow instructions
  • Excellent telephone manner
  • A positive, team-player attitude
  • Planning and Organizing including time management
  • Excellent interpersonal skills
  • The ability to multi-task and achieve set goals
  • Strong motivation to succeed
  • Communicate effectively, both verbally and in writing
  • Able to challenge themselves and meet all deadlines and targets for the department
Educational Requirements
  • Matric
  • Credit Management Certificate advantageous
  • Excel Advance
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