Credit Controller - Somerset West

Successful and Growing company based in Southern Suburbs Cape Town is looking for a Senior credit controller.

Importer and Distributor of high-end quality products in hardware retail sector.

Must live in the southern suburbs of Cape Town.

Minimum Requirements: Good communication skills (verbal and written)

Good working knowledge of Acumatica and/or experience with an ERP system

• Debtor accounts and statements
• Statements to be sent out timeously to the debtor according to the company deadlines
• Ensure remittance are received from the debtor timeously
• Ensure all payments received are allocated to the correct debtor account and reconciled to the remittance
• Ensure debtor pays according to the terms of the contract and the correct settlement discounts and rebates are deducted per the contract
• Disallow settlements if debtor does not pay timeously per the terms of agreement and advise debtor to pay back the settlement discount
• Advise if debtor is not deducting the correct settlement discount % and rebate % and disallow any incorrect settlement discount and rebates taken
• Ensure all invoices, credit notes, settlement discounts, rebates are matched and reconciled to the debtor payment
• Ensure all unpaid invoices are investigated and payment is followed up with the debtor
• Phone debtor key contact and back up with an email in respect of all outstanding payments
• Ensure all claims from customer are investigated, the credit note process followed and only valid and authorized credit notes processed timeously
• Perform monthly reconciliation for each debtor account that is reconcile Acumatica debtor GL to Debtor Remittance
• Email PODs and invoices timeously if requested by debtor to ensure payment is received from debtor according to the terms of contract

• Respond to all emails and telephonic requests from debtors timeously
• Ensure all queries are investigated, followed up and resolved in a reasonable timeframe
• Ensure an email trail to track history of queries
• Ensure debtors details are correct and maintained in Acumatica
• Ensure all signed trade agreed agreements for each debtor is saved on a shared file on the server
• Check payment terms and obtain authorization from the CFO before blocking an overdue debtor account in Acumatica
• Advise the overdue debtor via email that account has been suspended and no sales orders will be released until debtor pays overdue account
• Advise the sales manager that the account has been suspended and the reason for the suspension to facilitate good relations with customer and sales manager and to assist in payment of the overdue account
• With the CFO authorization send overdue letter to debtors defaulting on payment