Maintenance Manager - GAUTENG - Johannesburg - ref. a71966815

Position Overview:

The Group Maintenance & Construction Manager will oversee all maintenance and construction activities related to residential properties and land owned by the Bothongo Group. The position also involves managing maintenance inventory and maintaining up-to-date records of service level agreements (SLAs) and contractors.

Key Responsibilities:

1. Maintenance Management:

• Oversee all maintenance activities for residential properties and land owned by the Group.
• Collaborate with the hospitality maintenance manager on specific projects within the reserves.
• Ensure that all job cards and maintenance requests are addressed in a timely and efficient manner.
• Construction Management:
• Manage and facilitate all building and construction projects within the group, including those on the reserves.
• Develop project plans, timelines, and budgets, and ensure adherence to these plans.
• Coordinate with architects, engineers, and contractors to ensure projects meet quality standards and are completed on time.
• Inventory Management:
• Maintain and manage all maintenance inventory.
• Ensure that all necessary materials and equipment are available and in good working condition.
• Monitor inventory levels and reorder supplies as needed.

1. Contractor and SLA Management:

• Establish and maintain relationships with contractors and vendors.
• Develop, negotiate, and manage service level agreements (SLAs) with contractors and service providers.
• Keep an updated list of all SLAs and contractors related to maintenance and construction.
• Reporting and Documentation:
• Prepare regular reports on maintenance and construction activities, including progress updates, budget status, and any issues encountered.
• Maintain accurate and up-to-date documentation of all projects, inventory, and SLAs.
• Liaison and Coordination:
• Act as the primary point of contact for all maintenance and construction-related activities within the Group.
• Coordinate with internal and external stakeholders to ensure smooth project execution.
• Liaise with the Hospitality Maintenance Manager on specific reserve projects to ensure proper alignment and execution of tasks.

Key Performance Indicators (KPIs):

1. Project Completion Rate:

• Percentage of projects completed on time and within budget.
• Maintenance Request Turnaround Time:
• Average time taken to address and resolve maintenance requests.
• Inventory Accuracy:
• Accuracy of inventory records and timely reordering of supplies.
• SLA Compliance:
• Percentage of contractors and service providers meeting SLA requirements.
• Cost Management:
• Adherence to budget constraints for maintenance and construction projects.
• Stakeholder Satisfaction:
• Feedback from internal and external stakeholders on the quality and timeliness of maintenance and construction services.

Key Performance Areas (KPAs):

1. Project Management:

• Effective planning, execution, and completion of construction projects.
• Maintenance Operations:
• Efficient management of maintenance activities and timely resolution of issues.
• Resource Management:
• Optimal management of maintenance inventory and contractor relationships.
• Compliance and Quality Assurance:
• Ensuring all projects and maintenance activities comply with relevant standards and regulations.
• Communication and Coordination:
• Clear and effective communication with all stakeholders and coordination of activities across the group.