Front Office Supervisor

apartmentPhoenix Recruitment placePretoria calendar_month 

Duties:

In the absence of Front Office manager take charge of the operations of Front office Department.
Ensures guests have a smooth-running stay at the hotel.
Act as the bridge between the front and the back office.
Ensure that all guests experience a fantastic stay.
Ensure company standards for Front Office and guest services are met.
Greet and register guests.
Welcomes guests and fosters customer loyalty through his/her friendly manner.
Develops high quality relationships with guests throughout their stay.
Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.
Oversee and supervises guests arrivals and departures with the Front office Manager and Duty managers.
Provide high level of customer service and maintain a high profile in the day-to-day front office operations.

Ensure that personalized service is offered to each and every guest.

Requirements:

Matric.

Diploma in Hospitality Management and / or Diploma in Hotel or other related field.

Minimum 2 to 3 years work experience as Front Office Supervisor or Team Leader
Excellent written and verbal communication.
Ability to manage several budgets.
Ability to work in a fast-paced, high-stress environment.
Attention to detail.
Computer knowledge and experience in MS office programs.

Knowledge of Opera Property Management System is required.

apartmentSpa SenseplaceMidrand, 28 km from Pretoria
Front Desk Coordinator/ back-up Somatologist Therapist needed in Midrand A diploma in Somatology is a MUST.  •  1-2 years of working experience as a Front Desk Coordinator doing all FDC duties.  •  1-2 years of working experience as a Beauty Therapist...
business_centerHigh salary

Office Coordinator

apartmentHandPicked RecruitmentplacePretoria
and prioritise effectively  •  Previous working experience doing travel arrangements  •  Excellent organizational skills and attention to detail  •  Professional appearance and customer-focused attitude. Duties will include but are not limited to:  •  Manage front-desk...
apartmentMedE RecruitplacePretoria
to):  •  Welcoming patients and managing front-desk duties in a professional and approachable manner  •  Handling phone calls, patient check-ins, and administrative tasks efficiently – often simultaneously  •  Accurately capturing and managing digital patient records...