Call Centre Team Leader
Call Centre Team Leader – Lead, Inspire & Grow!
Are you a passionate leader who thrives in a dynamic, fast-paced environment?
Do you have a talent for motivating teams and driving success?
If so, we want YOU to be part of our client’s innovative and customer-focused company!
Why Join?
Our client is committed to delivering exceptional customer experiences and creating a positive, high-energy workplace. This is your chance to take your leadership skills to the next level while enjoying career growth, performance rewards, and a vibrant team culture.
The Role
As a Call Centre Team Leader, you’ll be at the forefront of shaping and inspiring a team of customer service professionals. Your leadership will drive exceptional service, increase sales, and contribute to business success.
What You’ll Do:
✔ Lead & Motivate – Drive your team to exceed sales & service targets✔ Coach & Develop – Help team members unlock their full potential
✔ Analyze & Improve – Monitor performance metrics and identify growth opportunities
✔ Enhance Customer Experience – Implement strategies for better service & efficiency
✔ Problem-Solve – Collaborate with teams to resolve customer concerns effectively
✔ Create a Winning Culture – Foster a positive, inclusive, and high-energy team
What’s in It for You?
Basic Salary + Uncapped CommissionCareer Growth & Professional Development Opportunities
Dynamic & Supportive Work Environment
Performance Recognition & Rewards
Apply Today!
Ready to take your leadership career to new heights? Don’t wait! Submit your application now and be part of a company that values your expertise and ambition.
We can’t wait to hear from you!
Requirements
What You Bring:
✅ 3+ years’ experience in a call center leadership role✅ Proven track record in driving sales & customer satisfaction
✅ Exceptional communication, coaching & leadership skills
✅ Data-driven mindset with strong problem-solving abilities
✅ CRM software experience & a passion for continuous improvement