Shift Manager

Manages on site Security Service Provider (SSP) team

• Manage the Contract Security in conjunction with the SSP Security Manager on the following aspects:
• Regulatory Compliance to National Key Point Act (NKP) and the Critical Infrastructure Protection Act (CIPA)
• Investigate and completes all required incident and investigation reports to site manager
• Manages the SSP compliance in terms of NKP annual training required
• 50 Period NKP Refresher
• Reg 21 Firearm refresher training
• Ensure that SSP deployed officers complete the required WAG 1 applications and submits to NKP for authorization
• Ensure that SSP employees complete necessary CRC vetting
• Ensure that all SSP employees and management required to be vetted by the State Security Agency (SSA) complete the necessary Z204 forms
• Team member of the Security Risk, Threat, and Vulnerability (SRA) assessment
• Ensure closure from SSP when identified (close out security action points)
• Conducts regular assessments of Security team performance
• Manages all Firearms allocated to the facility accordance the Firearms Control Act (FCA) and SSP Firearm Management Process / Procedures
• Manages SSP employees competencies
• Develop and maintain a database competency expiry date
• Ensure all staff commence renewal process at least 120 days prior to expiry
• Ensures SSP employees are compliant with Reg 21 training requirement
• Ensure training provider is booked in advance
• Ensure staff are communicated in advance of training dates, and ensures that staff attend
• Provide evidence of training conducted on site for NKP inspection
• Ensure CHSO is advised of training dates and is given evidence of training conducted should CHSO be able to attend
• Manages all Firearms of the SSP, in terms of Legal requirements
• Registers
• Regular audits
• Licensing requirements
• Daily allocation to employees on site
• Ensure ALL posts have an armed officer allocated
• Responsible for Service Level Agreement compliance of the SSP to the facility;
• Manage the SSP deployment to the NKP
• Manages all Human Resource and Industrial Relations matters for the SSP, on staff deployed to the facility
• Attendance
• Leave
• Sick Leave
• Compliance with SSP disciplinary code
• Ensure compliance of allocated staff of the SSP to the Private Security Industry Regulatory Authority Act (PSIRA)
• Develop and maintain a database of PSIRA expiry dates
• Ensure all staff renew prior to expiry
• Manages the Uniform and Personal Protection Equipment (PPE) management
• Ensure that the uniform is replaced timeously as agreed on SLA
• Training Management
• Develop and maintain a training register
• Ensure compliance of all training is done timeously
• Supply a corrective plan for employees deemed "Not Yet Competent"
• Toolbox Talks
• Maintain records of talks conducted
• Supply monthly proof to NKA Manager and to client in monthly meetings
• Implementation of site security plans dependent on alert levels
• Implementation of contingency plan during various unrests or protests within the demographic
• Ensure training is conducted as required on
• SLA Training
• Regulatory training as mentioned above
• SLA requirements mentioned above including
• Firefighting training
• First Aid Training
• Quarterly training on United nations Voluntary Principles (UNVPSHR)
• "On The Job" (OTJ) of
• Standard Operating Procedures (SOPs)
• Emergency Response Plans
• Completes investigations on the facility
• Planning and investigating of all security related incidents
• Planning and implementing of investigation plan on all matters referred by the site manager
• SSP Health and Safety (HSE) representative
• Manages SSP staff for annual "Fit for duty" medical assessments
• Manages Annual site inductions and reinductions of all SSP employees
• Represents SSP in terms of OSHA Legal requirement in accordance with the Health and Safety
• Manage SHEQ Related Investigations
• Manage and Schedule Building inspections
• Manage, schedule. Implement and investigate all Loss Prevention System Tools (LPS System Near Loss Incidents (NLI), Loss Incidents (LO) and Loss Prevention Observations (LPO)
• SSP Compliance including HR / IR matters
• Complete security related investigations
• Ensure all investigations are registered
• Manage daily audits and inspections
• Develop and maintain a per shift check sheet
• Manages the SMP (pipeline) officers deployed
• Ensure daily inspection of officers and assets is conducted
• Ensure officer supply a daily activity report
• Management of Ad Hoc Service requests
• Ensure that Site Operating Procedures are trained to the officers allocated to the ad-hoc project

Preferred qualifications/attributes/skills:

• PSIRA Registered Grade A
• Firearm Competence (Handgun & Shotgun)

• Management experience (at least 3 years)
• Experience in the petroleum sector is an advantage
• Computer literacy (Essential)
• Formal Managerial training certification would be advantageous
• Understanding in the following Legal Aspects & Principles
• PSIRA Private Security Industry Regulatory Act
• BCEA SD6 Basic Conditions of Employment Act - Sectoral Determination 6
• NKP National Key Point Act
• FCA Firearms Control Act
• Investigations

• Problem Solving and Decision Making
• Coaching & Mentoring
• Conflict Management
• Strong written and verbal communications
• Planning and prioritizing of tasks
• Building Effective Teams
• Managing and Measuring Work
• Customer Focus