[ref. n69188516] Johannesburg - Workshop Manager / Service Manager
Hedz recruitment solutions Johannesburg
Are you passionate about off-road bikes and ready to lead a dynamic team? Join us as a Workshop Manager and oversee the daily operations of our busy workshop. Your key responsibilities will include managing a team of skilled mechanics, delivering exceptional customer service, and ensuring workshop efficiency.
As the technical and operational leader, you will drive performance with a focus on quality and customer satisfaction.
Key Responsibilities:
- Lead and manage a team of skilled mechanics
- Ensure excellent customer service and satisfaction
- Oversee workshop efficiency and performance
- Drive quality standards and operational excellence
Qualifications & Skills:
- Experience: 3-5 years in workshop management, ideally in the off-road or motorcycle industry, or experience riding off-road bikes as a hobby
- Technical Expertise: Strong knowledge of off-road bike maintenance, repair, and tuning
- Leadership Skills: Proven ability to manage and motivate a team, with a track record of improving performance
- Customer Service: Excellent communication skills with a customer-first mindset
- Organizational Skills: Strong multitasking abilities, able to prioritize jobs and manage time effectively
- Problem-Solving: Analytical thinker with the ability to troubleshoot complex mechanical issues
- IT Skills: Familiar with workshop management software and reporting tools
- Health & Safety: Understanding of workplace safety practices and regulations
Join us and lead the charge in delivering top-tier service and expertise in the exciting world of off-road bikes.
Worxs4uJohannesburg
REQUIREMENTS:
• Qualified and trade tested as a Red Seal Boilermaker is essential
• Ability to thrive in a fast-paced, team-oriented environment
• Proficiency in computer software (e.g., MS Office, workshop management software)
• Proven experience...
First Degree RecruitmentJohannesburg
of 3 years’ experience in Service, Workshop, or Aftersales Management.
• Experience within a corporate-branded dealership's Service Department.
• Experience with volume brands such as Nissan, Haval, Mazda, Ford, Suzuki, and Kia.
• Strong management...
LMP RECRUITJohannesburg
Diploma in business management, MS Office, Qualified Verification Officer
5 years FMCG experience
3 - 5 years knowledge in retail scales and weights and measures
2 years management experience
Schedule daily routes for the individual technicians...