[ref. c61178617] Hotel Sales Executive - Hybrid - Pretoria

apartmentProspect Staffing SA placePretoria calendar_month 

Minimum Qualifications and Experience:

  • Grade 12 or equivalent qualification.
  • A tertiary qualification in Hospitality, Marketing or a related field will be an advantage.
  • 2 3 years experience in a similar sales role within the hospitality industry at a 4-5* Property.
  • Valid drivers licence and Own vehicle.
  • The ability to work independently. Attend weekly Teams meeting, and bi-weekly meetings in Polokwane
  • Excellent interpersonal and negotiation Skills.
  • Attentive to customer needs and customer satisfaction.
  • Knowledge of market trends and social media platforms.

Roles and Responsibilities:

  • Implement effective sales strategies to maximize Hotel occupancy and revenue.
  • Create promotional material and marketing campaigns to attract suited clientele.
  • Research new markets and business opportunities to identify industry trends, competitor activities, and customer preferences.
  • Represent Hotels in various exhibition events, trade shows, and networking events.
  • Manage and maintain a comprehensive database of potential and existing clients.
  • Prepare sales proposals to potential clients, highlighting the best features and qualities of the Hotel.
  • Review the customer service quality of the Hotel to ensure customers are tended to properly and resolve customer complaints.
  • Create and maintain customer loyalty by providing excellent customer service and building sustainable relationships with clients
  • Strengthen relationships with existing customers to enable future bookings.
  • Set annual sales budgets, reports and forecast.
  • Implement effective strategies for achieving sales targets. Conduct assessment of sales performance and implement improvements to sales processes and strategies.
  • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

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