Intermediate Business Systems Analyst

Envision, plan, design and coordinate the implementation of systems and processes that provide strategically aligned business value.

• Assess business needs utilizing a structured requirements process (elicitation, gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options.
• Compile, define, and communicate business requirements and functional specifications for the implementation of business solutions.
• Analyze business processes and procedures to understand their strengths and weaknesses to determine opportunities for improvements.
• Compile user test cases and system integration testing and validates test results during testing.
• Monitor testing processes to ensure that business requirements are adequately met with minimal disruption to operations.
• Ensure test strategies involve appropriate integration and process components.
• Ensure integrity of systems from an architectural and maintenance perspective are maintained in satisfying client requirements

• Foster and maintain superb communication between team members and business units
• May meet regularly with BSA team to gather work statuses.
• Provides advice, guidance, encouragement and constructive feedback to BSA's.
• Ensures work, information, ideas, and technology flow freely across teams

• Maintain business unit backlog management processes
• Monitor and ensure the stability of all systems for which you are responsible and/or that your business units rely on
• Manage business stakeholder/client expectations

• Understand the domain(s) for which you will be responsible.
• Work closely with functional business units to achieve strategic priorities through the implementation or refinement of business systems and processes.
• Proactively seek opportunities for automation or scale within the business.
• Establishes and maintains a good working relationship with business units in order to provide effective solutions to their problems
• Manage ambiguity and dependencies around business requirements.

• Focus on and promote continuous self-improvement.
• Build and maintain a mutually respectful relationship with fellow team members

Things That Should Be In Your Background:

• At least 5 years+ ICT job-related experience of which 2+ years should be as a Business and/or Systems Analyst.
• Superb communication skills required.
• Ability to rapidly grasp concepts and think creatively about solutions.
• A sound understanding of a wide variety of technologies. Previous technical experience preferred.
• Ability to deal with high levels of ambiguity.
• Experience leveraging Software as a Service to achieve business value delivery.
• Proficient in SQL, My SQL.
• Experience in Process Mapping and Improvement (UML, BPMN 2.0).
• Demonstrated experience with working within project teams in order to delivery medium to large IT related projects.
• Demonstrated analytical skills, including aptitude towards problem identification, resolution, comprehension and interpretation of technical procedures.
• Interpersonal/relationship building skills with technical and business personnel.
• Ability to manage time and prioritization of workload.
• Ability to work in a team within a diverse/ multiple stakeholder environment.
• Excellent written, verbal and presentation skills.
• Degree in ICT Related field.

Other Attributes That Will Help You In This Role:

• Experience and certification in process thinking (Lean, Kan Ban, 6-Sigma, etc.) preferred.
• Exposure to Project Management best practices and processes advantageous.
• IT framework certifications (ITIL, COBIT, etc.) advantageous.

Benefits & Culture

If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #No Back Row

We offer comprehensive benefits (unique per country) and excellent work/life balance.

Full-time, ZA benefits include:

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.

Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

#No Back Row

All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.