Front Office Manager

apartmentWild Dreams Hospitality placeStellenbosch calendar_month2025/02/22

The Front Office Manager will be responsible for overseeing the reception and guest services at this prestigious Estate. This role requires exceptional organizational skills, a warm and welcoming demeanor, and a commitment to delivering unparalleled customer service.

You will be responsible for managing front desk operations, coordinating reservations, and ensuring guests and visitors receive a seamless experience.

Candidate Requirements:

Matric / Grade 12
Hospitality diploma or degree
Must have 2-3 years of experience in a similar position
Must be fully computer literate and have practical experience working on Opera
Proven ability to build and maintain good relationships
Service focused personality is essential
Previous leadership experience required and be able to lead and motivate a team, believe in a strong team culture and set the scene for high performance
Must have great communication and strong networking skills
Knowledge of Conference coordinating, quoting and planning
Able to do Forecasting and Reporting and Roster planning
A passion for people and hospitality is essential
The ability to stay organized and work under pressure
Must be a confident and goal orientated individual
Good communication skills - oral and written is essential

This a live out position

business_centerHigh salary

Assistant Front Office Manager

apartmentPhoenix RecruitmentplaceStellenbosch

Duties: Supervising the daily front desk activities according to the set guidelines Prioritising and delegating of daily work responsibilities to front desk staff. train and guide front desk staff to provide quality customer services. Managing...

check_circleNew offer