Sales Administrator

We are seeking a proactive and detail-oriented CS Administrator to manage customer service and administrative duties professionally and efficiently, at a well-established automotive company in Johannesburg.

Responsibilities:

• Handle incoming calls promptly and professionally, ensuring excellent customer service.
• Conduct follow-up calls for new and returning customers and maintain accurate records in the system.
• Capture and update customer data accurately.
• Address and resolve customer complaints, escalating to management when needed.
• Perform general administrative tasks and maintain organized records.
• Assist with switchboard operations during receptionist breaks.
• Maintain a professional appearance and adhere to company dress code policies.
• Perform additional tasks as assigned by management.

Requirements:

• Grade 12 qualification.
• Computer literacy, with experience in industry-relevant systems.
• Relevant experience in the motor industry.
• Strong communication skills, both written and verbal.
• Self-driven, organized, and detail-oriented, with the ability to work under pressure.
• Excellent customer service skills and the ability to work well in a team.

Benefits: Competitive salary with benefits.

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