Restaurant Manager Rosebank

apartmentPro Tem Recruitment placeJohannesburg calendar_month 
Job Title: Restaurant Manager

Location: Johannesburg , Rosebank

Position Overview: My client is seeking a motivated and experienced Restaurant Manager to lead their team and oversee the

daily operations of our establishment. The ideal candidate will have strong leadership skills, a passion
for delivering exceptional guest experiences, and the ability to drive business growth while

maintaining high operational standards.

Key Responsibilities:
  1. Leadership & Staff Management:

o Supervise, train, and motivate a team of front-of-house and back-of-house staff.

o Create staff schedules and ensure adequate coverage for smooth operations.
o Conduct regular performance reviews and foster professional development.
  1. Customer Service:

o Ensure a superior dining experience for all guests, addressing and resolving any

complaints or issues promptly.
o Monitor and maintain high standards of service quality and guest satisfaction.
o Act as the face of the restaurant, building strong relationships with regular patrons.
  1. Operational Management:

o Oversee all aspects of restaurant operations, including inventory management, supplier relations, and cost control.

o Implement and enforce health, safety, and hygiene standards in compliance with local
regulations.
o Manage reservations and optimize seating arrangements to maximize revenue.
  1. Financial Management:

o Monitor budgets, control expenses, and track financial performance.

o Analyze sales trends and implement strategies to boost revenue and profitability.
o Collaborate with the owner or senior management to set and achieve business goals.
  1. Marketing & Promotions:

o Assist in planning and executing marketing campaigns and special events.

o Promote the restaurant through social media and other platforms to attract new
customers.

o Ensure that branding and messaging align with the restaurant’s identity.

Key Requirements:
  • Proven experience as a Restaurant Manager or in a similar leadership role.
  • Strong knowledge of food and beverage operations, including front-of-house and back-ofhouse
processes.
  • Excellent organizational, problem-solving, and decision-making skills.
  • Outstanding interpersonal and communication skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in restaurant management software and basic financial reporting.
Preferred Qualifications:
  • Certification in hospitality or restaurant management.
  • Experience in managing a luxury or fine-dining establishment.
  • Familiarity with wine and cocktail programs is a plus.
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