[ref. f66794124] Operations Manager

Salary: Market-Related

As the Operations Manager at Franschhoek Wine Tram, our business catering to the tourism industry, you will play a pivotal role in ensuring the seamless transportation of people, and services in the heart of the Western Cape's wine country. Your primary responsibilities will include overseeing road and rail transport operations/facilities, managing a diverse team ranging from maintenance staff, mechanics, drivers and many other important areas.

Key Responsibilities:

• Fleet Management: Take charge of our fleet of vehicles and trams, ensuring they are well-maintained, compliant with regulations, and deployed efficiently.
• Personnel Management: Lead, mentor, and motivate a team that encompasses maintenance staff, drivers, and other operational personnel.
• Logistics Optimization: Continuously improve operational processes, find cost-effective solutions, and ensure the smooth flow of goods and services.
• Compliance: Ensure that all operations adhere to legal, safety, and industry regulations. (RSR, OHSACT, BCEA, ect..)
• Disciplinary Procedures: Implement and oversee disciplinary procedures to ensure the compliance and professional conduct of staff.
• Inventory Control: Oversee inventory management and stock control to maintain optimal supply levels.
• Vendor and Supplier Relations: Manage relationships with third-party service providers, negotiating contracts and ensuring service quality.
• Infrastructure Management: Upkeep, maintenance, and repair of rail and building assets

Qualifications and Requirements:

• A diploma or bachelor's degree in Operations Management, Logistics, or a related field.
• Proven experience in fleet management, ideally in the road and rail transport sectors.
• Strong leadership and people management skills, with a track record of successfully leading teams.
• Excellent problem-solving abilities and the capability to optimize logistics operations.
• Knowledge of safety, compliance, and industry regulations.
• Effective communication and negotiation skills.
• A commitment to exceptional customer service and a passion for the tourism industry.
• Proficiency in logistics management software and tools.

Benefits:

• Training
• Opportunity to work in the heart of the beautiful Franschhoek region.
• Join a dynamic and growing company in the tourism industry.
• Room for professional growth and development.
• Work with a passionate team dedicated to providing top-notch service.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Ability to commute/relocate:

• Franschhoek, Western Cape: Reliably commute or planning to relocate before starting work (Required)