Key Account Manager Independent Automotive Channels

A leading automotive manufacturer is looking for a Key Account Manager with experience in dealing with the Independent Automotive Channels. To secure, develop and maintain client relationship and become a strategic partner with assigned accounts by consulting with a high degree of expertise and knowledge, raising the level of contact and staying visible within the assigned accounts.

• Assist with the preparation of contractual agreements and ensure terms are adhered to
• Effectively solve problems and manage risks to ensure achievement of targets
• Prepare presentations, proposals, contract reports as necessary
• Provide reports and analysis as required
• Monitoring all aspects of the company service in respect of the client and taking action to resolve any issues without delay
• Representing the client's interest within company to ensure that service adjustments are made where necessary
• Responsible for the ongoing liaison between clients and the company
• To ensure that client needs and expectations are being met deviations to be reported
• Ensuring that a close relationship is built with an understanding of the client's research
• Advising on changes and trends in the marketplace and the activities of competitors
• Contacting clients to maintain relationship
• Act as the key interface between the customer and all relevant divisions

• Grade 12 with a relevant Degree or Diploma
• 5-10 Years’ experience in a Key Accounts role with specific experience in Key Account Management
• To have experience in successful liaison with both customers and internal stake holders
• Good customer service orientation and communication skills
• A strong consciousness of responsibility and dedication