[ref. u38948318] Senior Sales Assistant - Midrand
Objective Personnel Midrand R 17/month
Qualification
- Completion of Matric or National Senior Certificate essential Tertiary qualification a benefit
- 5 Years experience in sales assistance / administration
- Strong knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook essential
- Screen customer requests received on email and other communication platforms
- Process quotes and orders on the company system (Fincon) timeously
- Place orders to the correct warehouse locations and work with our internal teams to ensure efficient processing.
- Manage stock allocation to orders and work with the procurement department on incoming orders and stock transfers.
- Manage customer expectations relating to stock shortages and delays.
- Keep our customers informed with product developments, price updates, and stock levels.
- Ensure that orders are invoiced, delivered, and booked by customers within agreed service delivery times (keeping with customer SLA).
- Handle any queries that may arise from faulty stock returns in conjunction with our technical team
- Communicate with product managers & account managers with regard to stock levels and demand
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• Matric
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