It service delivery manager - clients/vendors/stakeholders
Cape Town
Minimum requirements:
- Graduate, Preference for B.E. / B. Tech with industry-recognized certifications like ITIL/ ITSM, PMPITIL Certification essential
- Must be able to work in a 24/7 environment - 14:00 - 23:00 and 15:00 - 24:00
- IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders
- Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders
- Responsible for identifying, implementing and review of service improvement initiatives
- Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client process
Apply via our website www.dantesa.co.za
If you do not hear from us within 5 days, please accept that your application was unsuccessful
RSAWEBCape Town
process development and maintenance
• Work with service delivery managers and product managers to ensure effective handover of new customers to the service team
• Assure that all client service requests are resolved within set service levels...
Career CustodiansCape Town
Are you passionate about the Tourism and Hospitality industry? Do you thrive in a dynamic environment that values career development and staff incentives? If so, look no further! Our client is a household name in the South African Tourism sector, and...
O'Brien RecruitmentCape Town
We are currently seeking a dedicated individual to join our team as a Document Collection and Delivery Driver for our valued clients. This position will be on a temporary basis, activated as and when needed by the client.
Responsibilities: