Water Treatment Service Technician

Minimum requirements for the role:

• Must have a relevant tertiary qualification
• Minimum 2 4 years experience in servicing of water treatment systems
• Strong troubleshooting and problem-solving skills are essential
• Excellent written, verbal, and client-facing communication skills
• Strong working knowledge of Microsoft Office
• Must have a valid drivers license

The successful candidate will be responsible for:

• Conducting routine maintenance, troubleshooting, and repairs on water treatment systems, including filtration, softening, reverse osmosis systems, and chemical dosing.
• Performing system inspections and assessments to ensure optimal performance.
• Recommending solutions for system improvements.
• Installing and commissioning new water treatment equipment as required.
• Providing technical support to customers and ensuring high-quality service delivery.
• Preparing accurate quotations for service work.
• Identifying potential service opportunities and upselling maintenance plans or service upgrades.
• Building and maintaining strong relationships with customers.
• Working towards achieving service sales targets.
• Completing and submitting job cards.
• Procurement of service components and consumables.
• Handling purchase order and invoice requisitions.
• Maintaining accurate records of work performed, forecasting, and service scheduling.
• Ensuring compliance with customer site and safety requirements.

Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates