Assistant General Manager (Events)

Key Responsibilities:

• Oversee the day-to-day operations of the hotel, ensuring high standards of guest service and operational efficiency.
• Manage and supervise hotel staff, providing training, motivation, and performance feedback.
• Assist in the planning, coordination, and execution of events, conferences, and special functions.
• Ensure adherence to hotel policies, procedures, and quality standards.
• Monitor and evaluate hotel performance, guest satisfaction, and financial goals.
• Drive the hotels social media strategy, including content creation, posting, and engaging with guests online.
• Assist in budgeting and financial management, ensuring the hotel operates within its budget.
• Handle guest complaints and resolve issues promptly, ensuring an exceptional guest experience.

Requirements:

• Minimum 5 years of experience in a similar role within the hospitality industry.
• Proven leadership and staff management experience in a high-end hotel or resort.
• Strong background in event management and planning.
• Proficient in using social media platforms for brand promotion and guest engagement.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Strong understanding of hotel operations and financial management.
• Flexibility to work in a dynamic, fast-paced environment.
• A passion for delivering exceptional guest experiences and maintaining high standards.