Business Development & Contracting Specialist

Job Description

• Calculating existing series, groups, and packages to meet deadlines and expectations
• Distributing relevant internal information
• Setting up training attendance and supplier meetings
• Negotiating and managing client trips and fam trips
• Requesting reports for meetings with necessary information
• Planning and executing pricing, promotion, and distribution strategies to maintain relationships

• Meeting client expectations and delivering high-quality service
• Offering clients the best prices and products available
• Exploring creative ideas and reviewing client offerings
• Building and maintaining relationships with suppliers
• Negotiating rates and products
• Ensuring effective communication with suppliers and colleagues

• Ensuring client and management expectations are met
• Providing competitive rates and value options
• Adhering to deadlines and presenting proposals
• Understanding client target markets and developing products accordingly
• Sharing market research with managers
• Assisting with supplier negotiations
• Developing client-specific brochures
• Analyzing markets and portfolios
• Negotiating rates with suppliers
• Analyzing competitors' brochures and ensuring market competitiveness
• Negotiating with suppliers to maintain competitiveness

• Understanding the market and competition to ensure competitiveness
• Maintaining good supplier relationships
• Negotiating rates and value adds for client benefit

• Requesting rates and allocations
• Negotiating rates to meet client expectations
• Saving documentation and sharing information internally
• Handing over proposals to Operations and Reservations

• Following divisional procedures and policies
• Updating product lists and rate cards

• Explaining variances
• Managing margins
• Reconciling files

• Building and maintaining relationships within the team
• Proactively engaging with team members

• Building relationships with preferred partners
• Securing the best rates
• Actively sourcing new products

• Developing product knowledge
• Participating in industry events and workshops
• Staying updated on industry trends

• Meeting client specifications
• Managing documentation effectively
• Strong Excel and Word skills
• Time management and problem-solving abilities

Requirements

• Matric/Grade 12
• Tertiary Qualification in Tourism preferred
• Tourplan knowledge
• Negotiation skills and industry knowledge
• Language skills: English (compulsory), German & French (advantageous)

• Proficiency in Microsoft Office
• Working well under pressure and meeting deadlines
• Attention to detail
• Strong interpersonal and communication skills
• Integrity and honesty
• Problem-solving and negotiation abilities

• Competitive salary based on relevant experience.

Benefits

ABOUT OUR CLIENT

The ultimate goal is for our client to emerge as the leading integrated tourism group in Southern Africa, with a strong international presence in sectors where they possess a sustainable competitive advantage.

Key areas of international expertise encompass:

• Destination retail
• Global sports event management
• Duty-free retail on the ground
• Duty-free retail in the air
• Destination management
• Hotel management
• Lodge management
• Airport craft and curios retail
• Activity management
• Online corporate travel management