Training Facilitator
Ubuntu Markets Johannesburg
Must have 5 years experience as a Facilitator and Assessor
- Induction training
- Training material formulation
- Coaching and on the job training
- Focussed on soft skills training, new products and services training as well as end user system navigation training.
Skills:
- Motivation and Engagement of Staff
- Negotiation
- Communications Skills
- Coaching
- Transacting and Dealing with Vendors/Service Providers
- Building working Relationships with different Stakeholders
- Work Force Management
- Training/Facilitating Learning
- Conducting Interviews for Recruitment
- Managing a Call Centre
- Computer Literacy: Word, Outlook, PowerPoint, Excel, CMS tool, IBS, Siebel, Crystal, Bancs, QlikView
- Constituent Assessor for National Certificate:
- Generic Management and National Certificate:
- Contact Center and BPO Support certificate
- Conduct Outcomes-based Assessments NQF L5
- RE5/RE1
- SAQA and SETA certifications
HR GenieMidrand, 25 km from Johannesburg
confidential.
• Collecting the necessary reporting data from project partners.
• Noting data coming in from partners, identifying any issues, and supporting partners in finding a solution.
• Ensure that the necessary equipment for the Training Facilitator...
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