Senior Product Manager - Lending

Our Client in the Financial Services Sector is looking for a Senior Product Manager with extensive experience in lending products, to manage and execute the strategy for lending products and ensure that the end-to-end value chain is functioning optimally by designing (including new products), developing, managing and monitoring the performance of and Lending products in support of the Banking products strategy.

• Relevant degree.
• Post Graduate qualification would be advantageous.
• At least 8 years’ experience in financial services / banking product management. or product. development with specialist Lending knowledge and experience.
• At least 3 years Product manager or 5 years Senior analyst experience.
• Product management - Successful design, development and build of existing and new products. Improvement and enhancement of existing processes and maintenance thereof.
• Product portfolio management - Delivery on key financial performance indicators, i.e. growth in the customer base; margin management across portfolio; product revenues (net interest and non-interest income); optimised product costs; optimisation of economic profit; growth of new customers and penetration into existing customer base.
• Customer Service Excellence - Ensure customer satisfaction and to maximise sales opportunities in consideration of evolving customer needs, market competition and product offerings. Ensure processes and procedures within the team are relevant to service the value chain and customer with the best resolution within the shortest time frame.
• Manage Risk and Compliance for Lending products.