Retail Credit Manager - Pretoria

Job Mission / Objective

The role is to primarily oversee the retail credit granting process for Access Bank. To optimize the Bank’s retail targets and reduce bad debt losses by adhering to the local Credit Policy Guide and the National Credit Act (NCA). The Retail Credit Manager will oversee and be party to evaluating the creditworthiness of existing and prospective retail customers against set policies, procedures and National Credit Regulator (NCR) guidelines as well as taking accountability for the overall Retail credit portfolio management.

Requirements

Credit Evaluation:

• To approve and decline credit applications based on sound justification against the Bank’s Credit policy and National Credit Act requirements as per National Credit Regulator
• To evaluate credit applications in line with the Bank’s credit scoring models
• To determine loan interest rates in line with the Bank’s retail Pricing Matrix, Credit Score and as prescribed by the National Credit Act.

Facility Reviews:

• To conduct facility, review assessments of existing customers
• To assist Business to ensure that reviews are conducted annually and timeously
• To timeously issue quotations and facility letters

Post-fulfillment:

• To exercise effective post-lending monitoring to ensure that facilities are maintained in accordance with conditions of sanction and covenants

• To apply appropriate action on the daily referral report to minimize the Bank’s risk. This is to be done by effectively dealing with unauthorized excesses and overdrawn positions
• To closely monitor and control arrear loan accounts
• To timeously monitor deterioration in the lending book and action same per loan classification policies and guidelines
• To recommend accounts to the Watch list and Criticized Assets Committee for closer and significant monitoring
• To timeously recommend hand over of delinquent accounts to NPL section for rapid action and recovery process

Reporting:

• Maintain proper records of the lending bookings
• To produce reports regarding of the lending book when called to do so
• To contribute to improving processes and efficiencies within the department

Policies and Procedure:

• Daily task planning and prioritizing of expected deliverables for timeous execution and delivery of expected outcomes
• Adherence to SLA requirements within the Retail business segment
• Effective and sound decision making

Policies and Procedures:

• To analyse and assess credit applications in accordance with approved policies and procedures and ensure that credit exposures are created subject to stipulated guidelines
• To ensure that correct products are recommended and approved for the lending book
• To monitor lending covenants and ensure that same are adhered to
• To assist with maintenance and update of the Bank’s Credit Policy Guide as/when require

People management:

• To manage, develop and support staff
• To maintain sound relationships with superiors, subordinates plus internal and external customers.

Job Requirements:

• Bachelor’s degree, Diploma in Banking, accounting, business administration, finance, or a applicable qualification/s
• Minimum 5 years proven work experience as a Credit Manager with a retail lending mandate, including exposure to application scoring and other forms of automated lending decisioning practices
• 3 years in a Senior Management role
• In-depth knowledge of retail banking products, credit risk assessment, and regulatory requirements in South Africa.
• Proven track record of developing and implementing effective credit policies and managing credit portfolios
• Proficiency in Microsoft Office 365 applications
• Good understanding of retail lending products
• Strong mathematical and analytical skills
• Proficiency in oral and written communication
• Excellent problem-solving skills
• Effective communication skills
• Good interpersonal skills
• Detail orientated and output driven personality
• Assertiveness, with the ability to deal with stressful situations and manage conflict