Internal Sales Assistant

Overview

Internal Sales Assistant

This role offers the opportunity to grow in a fast-paced, supportive environment.

Key Responsibilities:

• Sales Support: Assist with order processing, client inquiries, and general sales administration.
• Client Management: Build and maintain strong client relationships, providing timely and accurate solutions.
• Quotation Preparation: Prepare and follow up on sales quotations.
• Order Management: Process orders, track progress, and coordinate deliveries with logistics teams.
• CRM Maintenance: Update and manage CRM systems with accurate records.
• Product Knowledge: Develop expertise in company products to provide informed client advice.
• Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products.
• Problem Resolution: Handle customer complaints or inquiries professionally and effectively.

Skills and Qualifications:

• Experience: Minimum 3-5 years in internal sales, preferably in a B2B environment.
• Education: Diploma or certification in Sales, Marketing, or Business Administration (preferred).
• Technical Skills:
• Proficient in Microsoft Office Suite, with advanced Excel skills for quotations and reporting.
• Experience with CRM systems and sales tracking tools.
• Familiarity with ERP systems and Microsoft Teams (preferred).
• Sales Acumen: Understanding of basic sales and financial principles (GP, Margin, Sales, Cost of Sales, etc.).
• Communication Skills: Excellent verbal and written communication with strong negotiation skills.
• Organizational Skills: Strong time management, multitasking, and attention to detail.
• Interpersonal Skills: Team-oriented with a customer-focused approach.
• Problem-Solving: Analytical mindset with a proactive approach to issues.
• Knowledge of the Data Centre or Construction industry is beneficial.
• Ability to quickly adapt to new systems and processes.
• Self-motivated and proactive in achieving targets.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Miné Roux at Hire Resolve

• You can also visit the Hire Resolve website: hireresolve.us or email us your

CV: manufacturing@hireresolve.za.com

suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

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