Sales agent (Travel) - Johannesburg - ref. f5024619
One of our international cruise line clients are in need of an experienced Sales Agent, to assist the Travel partners and event companies with group bookings.
Qualifications and experience:
Matric
Able to work in a very fast paced environment
No less than 2 years' previous experience in travel / cruise industry - holding a Sales role (Great track record of exceeding targets)
Familiar with cruise products / destinations / industry trends
Must have a passport as travelling is part of the role
Willing to work overtime and weekends
Computer literate - MS office and sales software
Key skills:
Communication
Customer centric
Multi-tasking
Stakeholder management
Detail orientated
Organised
Team player
Influencing
Negotiation
Target driven
Flexible
Resilient
Empathetic
Passionate
Key performance areas:
Guest need analysis
Stakeholder engagement
Group bookings - local and international
Resolve booking queries in a timeous manner
Process invoices in a timeous manner
Draft reports
Complete legal requirements
Chase payments
Manager charter and theme cruises
Book and manage international bookings