Travel Consultant | Centurion Mall - R12000 to R20000 + Commission

• Exceptional earning with a variable basic salary from R12k-20k per month PLUS uncapped commission
• Free international flight annually
• Hybrid work from home and office flexibility
• 10 additional long weekends per year
• Work remotely overseas for up to 4 weeks per year
• Paid maternity & parental leave
• Access to travel discounts and industry educational trips abroad

The WOLO Travel team is young, dynamic and resourceful and live by the ethos – We Only Live Once!

The Position

As WOLO Travel's new Experience Expert, you will be working with driven team players and will be responsible for assisting online, email, phone and walk-in customers who are looking to book holiday packages, flights, tours and more.

What you're accountable for:

• To achieve monthly sales and revenue targets as agreed with your Team Leader.
• To sell the complete range of WOLO Travel products
• To contribute new and innovative ideas to continuously improve sales, best practice and internal procedures
• To be adaptable to the needs of the business in terms of sales focus and directionally sell into campaigns and sales incentives
• To adopt and follow sales best practice procedures
• To maximise revenue by meeting or exceeding customer needs and expectations
• To build a rapport with customers and maintain their confidence throughout the sales conversation
• Use personal travel experience and product training to provide excellent advice to customers.
• Take full responsibility for the administration and ongoing support of your bookings and keep customer informed of progress
• Support your colleagues' customers to ensure they receive an excellent level of customer service in their absence
• To respond to customer enquiries in an efficient and timely manner that meet the customer needs.
• Handle any customer complaints in an efficient and professional manner.
• Proactively seek to enhance your own personal development with assistance from your Team Leader.
• To take part in training sessions, briefings and educationals, in order to gain a clear understanding of WOLO Travel products and booking procedures

• Personal international travel experience outside the African continent is an essential requirement for this position.
• Personal travel experience to either Bali or Thailand will be looked upon favourably.
• Experience as a Travel Consultant booking international destinations is advantageous
• Travel & Tourism qualifications looked upon favourably
• Matric Certificate
• Computer Competency
• Must provide own transport or be able to travel to Centurion Mall, Centurion.

Please visit https://wolotravel.co.za/work-with-us to submit your application. Only applications submitted via our Careers Portal will be considered.

Pay: R12 000,00 - R20 000,00 per month