[ref. g82468001] M&E Manager

TECHNOSERVE BACKGROUND

We are business development specialists, assisting farmers and other entrepreneurs in 29 countries, increasing their access to information, capital and markets. The increased income our clients derive enhances resilience and prosperity for their families and communities.

• PROGRAM OVERVIEW

This industry has garnered increasing attention, evidenced by the emergence of Producer Responsibility Organisations (PROs), waste reclaimer associations, and governmental initiatives aimed at improving recycling performance and the welfare of workers.

Acting as the interface between the informal and formal sectors, waste recovery businesses are key players in growing the supply chain and improving livelihood of waste pickers. However, market dynamics, lack of supply chain resilience, and limited operational and financial are factors hindering business performance and lasting job creation.

The Anglo American Foundation has partnered with Techo Serve, Rlabs and Green in designing a programme that aims to develop green economic opportunities for youth in the South Africa recycling sector, providing target beneficiaries with access to more, better quality, safe and higher paid jobs (quality livelihoods) in the circular economy, and changing the perception of the contribution that waste workers add to the sector.

The ambition is to develop and demonstrate the long-term viability of an inclusive, end-to-end and collaborative approach to the development of the recycling sector, first piloting in a few targeted geographies, before being able to scale a joint platform across other townships in South Africa and regionally and bring it to an investable level.

The programme has three pillars that aim to create lasting impact: 1) micro businesses creation implemented by Rlabs, 2) direct enterprise support implemented by Techno Serve and 3) strengthening of support ecosystem implemented by Techno Seve and Green Cape.

This first phase will be a learning phase to inform a potential follow-on 36-month programme, contingent on co-financing.

The diagnostic study identified three priority interventions to create lasting impact in South Africa’s circular economy: 1) direct enterprise support, 2) micro businesses creation, 3) strengthening of support ecosystem.

The role of the M&E Manager of the program, which is funded by Anglo American Foundation, will be a high quality manager who will be accountable to provide the strategic assistance, technical oversight and effective implementation of the monitoring and evaluation framework of the program. Specifically:

• Planning to enable the facilitation of input from the project staff at TNS and other stakeholders involved in the Program
• Development and implementation of the Monitoring and Evaluation Standards and Framework
• Development and implementation of data collection tools
• Monitoring of all project activities, outputs and progress towards anticipated results
• Working with data platforms, databases and select technologies to capture and organize data
• Conducting or providing support to data quality assessment

The M&E Manager is part of a high-caliber program management that supports the staff to deliver a program of outstanding quality in a consistent way within the time framework as per the contract with our client. To provide the context, the following positions reside in or provide a service to the team:

• Program Manager
• Implementation Manager
• M&E Manager
• Finance Manager (Shared service)
• HR Manager (Shared service)

Key responsibilities will include:

• Providing expertise in M&E planning and methodology for the program on an annual basis to ensure consideration of strategic, operational and project measures
• Participating in and providing support to the project design activities, including development of the project framework (Results framework, Templates, Log framework)
• Develop and implement a M&E plan
• Determine performance and impact indicators for the project
• Provide support with the proposal development for M&E components
• Liaise with client to ensure alignment in terms of reporting requirements

• Determine the data analysis procedures and use of quantitative and qualitative tools
• Ensure data quality (cleaning, sorting, categorizing and organizing data) is maintained in accordance with the master data standards to maintain accurate reporting
• Analyze quantitative and qualitative data
• Summarize findings
• Develop monthly, quarterly and annual reports as per the M&E plan / project requirements
• Disseminate evaluation findings and project results to client and other key stakeholders

• Conduct program analysis or special studies with the internal M&E team and/or with an external provider based on the requirements of the project. This may include final or impact assessments.
• Lead and support the evaluation team
• Develop scope of work, appoint and manage external evaluation consultants based on the agreed scope of work for the evaluation, should this be required

• Contribute to institutional learning processes
• Convene communities of practice and other learning practices for the program
• Track best practices in M&E
• Develop and implement all required business processes, tools, platforms to enable effective and efficient execution of the M&E requirements
• Ensure the development and maintenance of a beneficiary management system to track budgets, activity and impact over time in order to determine the effectiveness of the program.

• Advanced degree in development studies, business studies, entrepreneurship, economics or related discipline
• Demonstrated technical experience in Social Science Research skills, Data Analysis Skills (Quantitative and Qualitative Analysis), Cost Benefit Analysis, Report writing skills, and Data Collection through technology / platforms
• Bachelor's degree with 7 years experience implementing M&E discipline in large projects. Alternatively, a Masters degree with 5 years of experience.
• Knowledge and experience of working in South Africa across private and public sectors. Experience in mining sector a plus
• An effective communicator and negotiator with strong communication skills in all modes in English
• Demonstrated passion for Techno Serve’s mission and desire to work in a dynamic environment
• Long-term commitment to the program
• CLOSING STATEMENTS FOR ALL TECHNOSERVE JOB ADS

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability, and all other protected classes.

If you have a disability that affects your ability to use our online system to apply for a position at Techno Serve please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.