GL Expert/Customer Service (6-months contract) Western Cape

If you're detail-oriented, enjoy problem-solving, and have a passion for customer care, we’d like to hear from you!

• Manage and oversee driver accounts, ensuring data accuracy and timely updates.
• Assist drivers with account setup, updates, and troubleshooting.
• Investigate and resolve operational issues related to driver profiles.
• Provide guidance to drivers on policies and procedural changes.
• Collaborate with internal teams to streamline processes and enhance the driver experience.
• Ensure driver-related activities comply with company standards and guidelines.

• **Matric (Grade 12)** is required.
• **Customer care experience** is essential, preferably in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Strong digital literacy and proficiency with software platforms.
• Ability to manage multiple tasks efficiently and meet deadlines.