HR Administrator - Cape Town
POSITION OVERVIEW:Job Title: HR Administrator
Job Type: Full-TimeLocation: Onsite, Pinelands Cape Town
Hours: Monday -Friday with flexibility to work USA/SAST as and when needed
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a detail-oriented and organized HR Administrator to support our HR team in managing daily administrative tasks, maintaining employee records, and assisting with recruitment, onboarding, and payroll processes. The ideal candidate will be adept at multitasking in a fast-paced environment while ensuring compliance with HR policies and labor regulations.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.POSITION RESPONSIBILITIES:
Key Responsibilities:
- HR Administrative Support:
- Assist the HR Officer and HR Manager with day-to-day HR operations.
- Maintain and update employee records, ensuring accuracy and confidentiality.
- Coordinate with internal and external stakeholders to support HR functions.
- Recruitment Assistance:
- Schedule interviews and communicate with candidates as needed.
- Track the recruitment process and assist with offer letters and new hire documentation.
- Maintain recruitment databases and relevant records.
- Onboarding & Offboarding:
- Assist in onboarding new employees, including document collection, orientation preparation, and file setup.
- Support the offboarding process by handling exit paperwork and ensuring record updates.
- Record Keeping & Compliance:
- Maintain HR filing systems (both digital and physical) to ensure employee documentation is up-to-date.
- Assist in audits and ensure compliance with company policies and legal regulations.
- Employee Data Management:
- Manage attendance, leave records, and other employee-related data.
- Prepare basic HR reports and summaries for management.
- HR Communication & Coordination:
- Assist in organizing HR-related events, training sessions, and policy updates.
- Coordinate internal HR communications, announcements, and notifications.
- Payroll Support:
- Assist in preparing payroll-related data, ensuring accuracy in timesheets, leave balances, and employee records.
- Liaise with the payroll department to provide necessary inputs for salary processing.
- General Administrative Duties:
- Respond to HR-related queries and coordinate with vendors.
- Provide administrative support for HR meetings, including scheduling and taking minutes.
- Assist with maintaining office supplies and general administrative duties
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Diploma or Degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in an HR administrative or support role.
- Experience with HR databases and software systems.
- Familiarity with South African labor laws and HR compliance is an advantage.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Ability to handle confidential information with discretion.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced environment while managing multiple tasks.
COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.PHYSICAL REQUIREMENTS:This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT: All MCI Locations- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications.MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc.Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaa S, Market Force, Gravis Apps, Gravis Marketing, March East, Mass Markets, MCI Federal Services (MFS), On Brand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, East West BPO, Tele Technology, and Vinculum.
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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties.
You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.