Restaurant Manager

RESPONSIBILITIES:

• Coordinate daily operations of full portfolio
• Deliver superior service and maximize guest satisfaction
• Engage efficiently and accurately to guests needs and complaints
• Work alongside Sommelier compiling the wine & beverage list and recommending wine to guests. Ensure wine lists in rooms are updated.
• Staff recruitment & effective management (including rosters + overtime).
• Responsible for stock purchasing, managing stock budget, and flow and working according to the budget
• Ensure compliance with sanitation and safety regulations.

REQUIREMENTS:

• Grade 12, preferably a tertiary qualification in Food Services Management/Hospitality
• 2-3 years previous Restaurant Manager experience in 5* or luxury establishments
• Wine certification course or similar experience alignment
• Previous Gourmet Guide and Eat Out aligned fine dining experience preferential
• Excellent interpersonal and communication skills, both written and verbal
• Comfortable in dealing with very distinguished clientele
• Excellent food and wine knowledge
• Excellent ability to pay attention to detail
• High-stress tolerance and ability to work under pressure
• Excellent planning and organizing skills
• Reliable, flexible, adaptable & self-disciplined
• High standards of ethical conduct

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