IT Support Support Technician

A national company in Midrand is seeking a high-energy Junior IT Support Technician.

Salary negotiable between R9,500 to R12,500 following interview and dependent on experience.

Essential Requirements:

Completed Matric

Completed relevant tertiary IT qualification – beneficial

Completed A+ / N+ - highly beneficial

Own transport with a valid driver’s license – essential

2+ years’ experience working in desktop, server, cloud, and network fields – essential

South African ID

Specialized knowledge of computer hardware, software, consumables, and internet related services

Ability to lift and carry equipment

Must possess a solid understanding of PC hardware/peripheral devices, Active Roles and Active Directory, standard operating systems, and Microsoft Office Applications.

Implementing & Support of MS Office products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint

Supporting the videoconferencing facility, projectors

Installation and Support of Network & Local Printers

Design and install well-functioning computer networks, connections and cabling.

Perform troubleshooting to system failures and identify issues to ensure the long-term efficiency of the network.

Inspect LAN infrastructure and fix minor or major problems/bugs.

Install and maintain VoIP infrastructure.

Test and configure software and maintain and repair hardware and peripheral devices.

Organize and schedule installations and maintenance without deterring others from completing their own work.

Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions.

Learning and deployment of WAN firewalls.

Perform SQL and Excel maintenance and troubleshooting via hosted exchange platforms.

Outstanding diagnostic, problem-solving and analytical skills.

Good communication skills.

Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.

Good knowledge and Experience of SQL Database and Excel.

Hands-on experience with common software and hardware.

N+ & A+ certifications or equivalent IT knowledge/experience.

MTCNA certification or equivalent Mikrotik knowledge/experience is strongly preferred.

Skills:

All Windows related packages and programs

Symantec Backup Exec

Pastel Evolution experience

Understanding switches, network cabling, patching, WIFI

Understanding network printing

Understanding ADSL lines, routers, and modems