Internal sales

apartmentMichelle Taylor Recruitment placeJohannesburg calendar_month 
Job Purpose
  • To perform sales duties in the sales office and respond to incoming sales enquiries.
  • Primary contact for all incoming calls, alternating with other internal sales.
  • To act as a dedicated resource for steel sales and stock management.
  • Market new product lines to new sectors of the market telephonically and via mail.
Responsibilities
  • Maintain acceptable GP margin and turnover
  • Maintain an acceptable quote to order conversion rate
  • Ensure expected customer service levels are met
  • Grow existing customer accounts
  • Identify potential customers, specifically focusing on new customers that would be interested in new product lines
  • Sales of entire range of products on offer
  • Trading support sourcing non stock items on customer request
Minimum Requirements
  • Two years internal sales experience
  • Able to make basic weight and volume calculations
  • Reading, writing and basic MS Office literacy
  • Strong, professional and friendly approach to people
  • Ability to function in a fast paced and demanding environment
  • Ability to negotiate telephonically
  • Ability to speak English and Afrikaans
  • Any previous experience working with ERP systems would be advantageous
Qualifications Required
  • Matric
Characteristics
  • Pleasant and friendly, with good telephone mannerisms
  • Conscientious and honest
  • Good time management skills
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