General Manager (Expat)

The General Manager reports directly to the Group Managing Director.

Salary & Benefits:

• Negotiable

Duties & Responsibilities:

• Overseeing all staff and operations to ensure the company profit goals are achieved through a variety of measures.
• Managing the operations with excellent and ethical client service.
• Ensuring that there are sufficient skilled staff working efficiently to achieve the company strategy and goals.
• Implementing the short, medium and long-term goals of the company as articulated by the Board.
• Implement the companys strategy in Mozambique.
• Implement the business development plan that optimises current markets and drives growth into new local markets at acceptable levels of profitability.
• Take overall responsibility for maximising identified business opportunities.
• Manage key customer relationships.
• Maintain sound corporate governance within the company by reporting regularly to the Group Managing Director.
• Lead Mozambiques team, maintaining good relations with team members and driving team cohesion.
• Drives team effectiveness and performance.
• Ensure that the right people are employed to implement the company strategy.
• Has overall responsibility for Mozambiques revenue generation and profitability.
• Ensure timeous and cost-effective delivery of stock.
• Has overall responsibility for Mozambiques fixed and variable monthly costs.
• Oversee the implementation of the warehouse policy for efficient storage, handling and management of stock.
• Formulate and implement strategies to achieve sales/growth targets.
• Oversee the Finance departments management of the accounts and finances according to company policy and strategy.
• Ensure that the Human Resources policies are adhered to in compliance with Internal Regulation Document, the company Internal Policies and the Labour law.
• Identify suitable talent that will ensure effective succession management across key positions in Mozambique.
• Undertake regular branch visits to strengthen key relationships.
• Continually implement company policies and procedures and make suggestions for what needs to be changed to make the company more profitable and productive.
• Efficiently manage people across various locations.
• Networks effectively in order to focus resources on implementing strategic opportunities.
• Operates in Mozambique business environment.
• Perform other tasks as may be required by the Group Managing Director and/or the Board of Directors.

• Good communication skills.
• High level of ethics and confidentiality.
• Empathy and teamwork skills.
• Good judgment and strong people and commercial orientation.
• Hard worker, with high levels of energy and dedication.
• Results orientated with delivery capabilities and good time management skills.
• Planning and organization skills.
• Able to establish and maintain effective working relationships with subordinates, senior managers, and the Board.
• Conflict resolution - management abilities.
• Excellent project management skills.
• Proactive management style with initiative, dynamism and assertiveness.
• Ability to coach and develop the management team.
• Decision making skills particularly under pressure.
• Available to pursue personal development of skills and knowledge necessary for the effective performance of the role.

Additional Requirements:

• Degree in Management, Commerce, or similar would be preferable.
• Minimum 10 years operational experience in a senior managerial role in a significant sub-Saharan Africa wholesale/retail business, ideally within the Automotive and Trucking aftersales industry.
• Excellent knowledge of Microsoft Office products (Word; Excel; PowerPoint).
• Insight into the dynamics of the retail market place (African and local markets).
• Up-to-date with industry trends, developments and initiatives.
• In depth understanding of sales processes within a retail environment.
• English full command of the English language, both written and spoken.
• Afrikaans full command of Afrikaans, both written and spoken (preferable).
• Portuguese highly advantageous.