Call Centre Agent (Western Cape) Month-to-Month contract

apartmentIsilumko Staffing (JHB) placeBellville calendar_month2024/12/25

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.

Key Responsibilities:

Conduct outbound calls to customers to promote products and services
Provide exceptional customer service by addressing inquiries and resolving issues promptly
Utilize order-taking and upselling techniques to maximize sales opportunities
Maintain accurate records of customer interactions and transactions

Requirements:

Minimum of 2 years of experience in a Call Centre environment, receiving inbound calls
High energy levels and a proactive approach to achieving targets
Proficient in order-taking and upselling techniques
Clean criminal record, as reference checks will be conducted
Fluent in English with excellent communication skills
Reliability and punctuality are essential
Strong attention to quality control and time management
Effective persuasion and negotiation abilities
Demonstrated skill in handling objections with ease

If you meet these qualifications and are ready to excel in a fast-paced environment, we encourage you to apply.

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