Regional Operations Manager (Expat)

This role requires a seasoned professional with extensive experience in the security industry, strong managerial skills, and a proven track record of managing teams across multiple locations.

Responsibilities:

• Operational Leadership:
• Oversee the operations of three branches in the Copperbelt region.
• Ensure compliance with company policies, procedures, and industry regulations.
• Implement and monitor operational strategies to improve efficiency and service quality.
• Team Management:
• Lead, mentor, and develop branch managers and their teams.
• Foster a positive work environment that encourages teamwork and professional growth.
• Conduct regular performance evaluations and provide constructive feedback.
• Client Relationship Management:
• Maintain strong relationships with key clients and stakeholders.
• Address and resolve client concerns promptly and effectively.
• Ensure client satisfaction by delivering high-quality security services.
• Financial Management:
• Develop and manage budgets for the regional operations.
• Monitor financial performance and implement cost control measures.
• Prepare regular financial reports for senior management.
• Strategic Planning and Implementation:
• Develop and execute regional business plans in alignment with corporate goals.
• Identify and pursue growth opportunities within the region.
• Implement best practices and innovative solutions to enhance operational performance.
• Safety and Compliance:
• Ensure all operations comply with health, safety, and environmental regulations.
• Implement and maintain robust security protocols and emergency response plans.
• Conduct regular audits and risk assessments to identify and mitigate potential issues.

Key Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Financial acumen and budget management experience.
• Ability to work under pressure and meet tight deadlines.
• Minimum of 10 years of experience in the security industry.
• At least 10 years in a managerial position overseeing multiple locations.
• Proven experience managing teams in a company with over 2000 employees.
• Mining industry experience is advantageous.

Qualifications:

• A Bachelor's degree in Business Administration, Management, Security Management, or a related field is preferred.
• Relevant certifications in security management are a plus.