ERP Support Technician

placeCullinan calendar_month 

Minimum requirements:

Job Purpose:

  • Support ERP Software

Report to:

  • ERP Support Analyst
Output: Systems
  • Matrix ticket (support, dev, incident & testing) follow ups
  • Weekly 2-hour walkthrough all factories
  • Change management
  • User training
  • Process SOP's/ Procedures
  • Feature implementation
  • APK/ Scanner support
  • MQA (Quality Suite Site)
Testing
  • Matrix Dev/ Feature Testing
  • Matrix Support Solution testing
  • Matrix APK Testing
  • QC Site Testing
Support
  • Afterhours
  • Turnaround time
Reporting
  • Make sure data is valid & accurate
  • Turnaround time
  • Report definitions
  • Presentation of reports
  • Version control
Qualification details
  • Grade 12
  • Microsoft T-SQL
Experience
  • 1-2 Years experience in Microsoft T-SQL
Functional Competencies
  • Basic computer knowledge
  • Server knowledge
  • Troubleshooting
  • Software knowledge
  • Functional skills
  • Start date: ASAP
Consultant: Martinette van der Merwe - Dante Personnel Pretoria Silver Lakes

Apply via our website www.dantesa.co.za

If you do not hear from us within 5 days, please accept that your application was unsuccessful

apartmentMarvel Placement ConsultantsplaceCullinan
ups for support, development, incident resolution, and testing.  •  Conduct a weekly two-hour walkthrough of all factories.  •  Oversee Change Management, ensuring all necessary calls are logged and approved.  •  Facilitate User Training and maintain updated...
electric_boltImmediate start

Senior Support Technician

apartmentICT EngageplaceCenturion, 40 km from Cullinan
for clients as per their requirements. JOB DUTIES Customer Service  •  Act as primary interface to all users to resolve problems reported.  •  Respond to tickets on the CRM system in a timely manner.  •  Provide troubleshooting and technical support via phone...
check_circleNew offer

IT Support Technician

placePretoria, 35 km from Cullinan
Overview Hire Resolve’s client is seeking a skilled and proactive IT Support Technician to join their team in Pretoria, Gauteng. This role involves maintaining and supporting internal IT infrastructure, ensuring the smooth operation of networks...