Quality Engineer

Job Responsibilities:

• Maintain customer KPI regarding QPR, PPM, SSN, Downtime & Warranty.
• Utilise Quality Tools like, (APQP/PPAP/SPC/MSA/FMEA/Control Plan).
• Deliver Project Quality documentation as per milestones(PIS, SDS, PA, FA, Capability Study, Gauge R & R, SPC Material certificate, PESS, Test Reports)
• Actively involved in SPTTs (Supplier Parts Tracking Team).
• Daily, Weekly & Monthly reports Internal (Scrap rate), Customer (SDS), Supplier (SCARS) and head office (QPR, PPM, Warranty & Downtime status)
• Develops, drives and trains members on quality processes and procedures to keep the system live, continuous improvement and relevance.
• Drive Parts and Process approval submission according to milestones and release it accurately to Production at SOP.
• Drive Supplier Quality to identify and evaluate potential risks and problems of suppliers track and urge the completion of corresponding recertification/requalification(PPAP) and constant improvement as well as enhance the suppliers product quality and process capability.
• Support formulating incoming product inspection documents and conducted on the job training and assessment for inspection personnel.
• Gets involved in the inspection and testing of the products/services being procured where required.
• Support department and external / internal suppliers to ensure product quality is achieved prior to delivery according to APQP / Customer requirements / VDA6.3 / IATF16949
• Drive warranty reduction with robust action plans and the monitoring of warranty data. Engage with customers to discuss and set yearly warranty targets as well as resolve any FTRs.
• Drive reduction of COPQ at all levels and departments with systematic action plan and monitoring.
• Analyses any customer complaints(QPR, NCR, SCAR or verbal) and develop report with an action plan to resolve said complaints. Drives investigating internal and external quality concerns.
• Quality member training regarding inspection sheets, CF WI, quality alert and relevant Quality documentation.
• Develop SPIS, SPPS & LABEL for P&A/C&A (Service parts)
• Liaise with external suppliers regarding calibration of test and measuring equipment and maintain calibration register / schedule.
• Actively involved in a monthly stock take. Representative for health and safety
• Conduct Internal Process & systems audit, issue report and follow up on closure of all findings.
• Support the department in responding quickly to supplier quality problems found in the Purchase, Site and Customer, take containment measures, and follow up to solve them(SCARS).
• Work ability shall meet the specific requirements of the Customer. Responsible for product evaluation, developing steps, the process and auditing thereof to ensure compliance.
• Advanced knowledge with IATF16949 quality system standard. Understand the process approach and have a problem-solving mindset.

Job Requirements:

• Educational Background: National Diploma or Degree in Mechanical or Quality
• At least 5 years experience in Quality/Quality Assurance/Quality Engineering in automotive manufacturing industry.
• Experience in working on Automotive OEM Customer Portals
• Experience in Quality Tools APQP, PPAP, SPC, MSA, FMEA, ISHIKAWA, 5WHY, A3, Control Plan, IMTE, Calibration, Drawings, Specifications, etc.
• Experience with PIS, SDS, PESS, PA, FA, Part history sheet, Gauge R&R, SPC, Capability study, Experience with IATF16949 & VDA6.3 standards of quality systems.
• Experience with process auditing VDA6.3 and IATF16949.