Service Desk Jobs in Cape Town
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Search Results - Service Desk Jobs in Cape Town
DLK Group-Cape Town
Cape Town, South Africa | Posted on 15/10/2024
The Junior Service Desk Agent will be the first point of contact for internal and external clients seeking technical assistance. This role requires providing exceptional customer service...
appcast.io -
RSAWEB-Cape Town
Postal Code
8005
Job Description
Where the successful candidate will fit in?
Our Service Desk team is responsible for 1st Line Support to our customers. With a strong focus on customer satisfaction, you will be expected to troubleshoot and resolve...
surfingwave.app -
AJC International, Inc.-Cape Town
We are seeking a highly motivated Helpdesk Technician to support our Infrastructure and Service desk in EMEA. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain...
appcast.io -
Cape Town
of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity.
We are looking for enthusiastic individuals to join our dynamic and expanding team. You’ll become part of our new Cape Town based Support Team, working with Service Desk...
DataFin-Cape Town
with thorough planning & documentation. On the days not delivering projects, this role will be responsible for ad hoc service desk support.
REQUIREMENTS:
Key Requirements:
1. Being an MSP with a diverse client base, from traditional companies, charities...
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Key Recruitment-Cape Town
and Problems management. Receive escalations from the Service Desk, escalate effectively to achieve the highest level of customer service.
• Communicate effectively with end users throughout the ticket lifecycle, always ensuring that the customer is fully aware...
Pink Elephant South Africa-Cape Town
and project SLA’s.
• This role will require an individual to solve customer support issues by visiting the customer’s location and may involve supporting multiple facilities.
• Deskside Technicians interface with the Service Desk and other support teams...
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Service Desk jobs – More locations:
IOCO-Cape Town
areas and following through on all problems logged in SME bucket
• Responsible for escalation of any concerns in relevant SME bucket
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Key Performance Measures
• Any investigations related to SME bucket
• Key contact person in IAP Service Desk...
Clicks Group Limited-Cape Town
2. 1-2 years of IT service desk experience.
3. Experience with Supply Chain management systems or Blue Yonder SCPO is a plus but not required.
4. Ability to analyze data, job runs and identify trends.
5. Excellent verbal and written communication...
appcast.io -
Cape Town
to the Service Desk Coordinator for escalation2. Incident ManagementAdherence to response SLA’sResolve incident......
justthejob.co.za -
RSAWEB-Cape Town
Grade 12
• Degree or Diploma in IT or similar is preferred
• Minimum of 4 years' experience in a Technical Service Desk environment within an IT related industry
• Minimum of 2-years' experience in a Team Leader position
• Experience in Service Desk...
surfingwave.app -
Cape Town
IT 1st Line Team Lead - Cape TownFull job descriptionA bit more about the Opportunity...:What Your Day-to-Day Will Look LikeAs the Service Desk Team Leader, you will be at the heart of Sigma IT, managing and directing the Service Desk team across...
justthejob.co.za -
AJC International-Cape Town
We are seeking a highly motivated Helpdesk Technician to support our Infrastructure and Service desk in EMEA. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain...
surfingwave.app -
Marriott International, Inc-Cape Town
Service Desk Support
• Proactively manage and resolve logged calls.
• Ensure all incidents are logged via telephone, email, or web portal.
• Collaborate with vendors to reduce system downtime.
• Assign priorities, escalate calls when necessary...
surfingwave.app -
WNS Global Services-Cape Town
Job Description
• 1 to 2 years of experience.
• Attend to all the calls forwarded by the EIT Service Desk and by the Incidentmanagement team.
• Ensure calls are resolved within the SLA agreed upon with documented closure under the service desk tool...
surfingwave.app -
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