Service Desk Jobs in Western Cape
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Search Results - Service Desk Jobs in Western Cape
IOCO-Cape Town
We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware...
Mindmatch Consulting-Cape Town
We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology.
The successful...
IT Empowered Consulting (Pty) Ltd-Cape Town
As a Senior Service Desk Engineer, you will be expected to do:
• 1st/2nd/3rd line support: Specifically end user, application, desktop, and infrastructure support, primarily focused on the local office.
• Participate and owning various ITSM roles...
RSAWEB-Cape Town
in?
As a Service Desk Team Leader, you will be at the forefront of assuring that each customer has that exceptional customer experience. You will do this by joining our dynamic team of problem solvers whose main goal is to interact with customers through phone...
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Recru-it-Cape Town
Key Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing systems.
Guide users on best practices and IT policies.
Maintain a high level of customer service and professionalism.
Diagnose...
Travelstart-Cape Town
service and member hospitality, assisting with daily tasks, and supporting the Service Desk administration. Every day will bring new challenges and opportunities to collaborate with the Service Team in creating a thriving Innovation City community.
We...
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IOCO-Cape Town
client relationships, driving sales, and promoting our infrastructure solutions (e.g. IT Anything-as-a-Service, i.e., cloud computing, hosted infrastructure, HW and SW services, and then managed services (IT Service Desk, End User Support, etc).
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Service Desk jobs – More locations:
DLK Group-Cape Town
Cape Town, South Africa | Posted on 15/10/2024
We are seeking a dedicated professional with a relevant National Diploma and ITIL certification to ensure the highest standards of service quality and performance within our IT Service Desk. With 5...
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HR Genie-Cape Town
Job Title: Service Desk Team Lead IT
Location: Bellville
Employment Type: Full Time
Job Summary:
We are seeking a highly skilled and motivated IT Technical Service Desk Team Lead to join our dynamic IT team. The ideal candidate will be responsible...
C40 Cities-Cape Town
the Global Service Desk. The role will involve administering all aspects of their environment by providing a 1st/2nd/3rd line support service for the firm globally.
The ideal candidate will be required to maintain regular dialogue with clients, users...
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Data Centrix-Cape Town
and Service Desk Agents on a regular basis.
• Operationally handle escalated support requests.
Critical Requirements - Skills, Experience & Qualifications
• Matric
• Cisco CCNP
• Cisco SD-WAN (VIPTella & Meraki)
• Cisco MPLS and SD-WAN
• Valid Drivers...
InsidEntity-Cape Town
of contact for IT support via phone, email, or chat.
2. Diagnose and resolve technical hardware and software issues.
3. Log, track, and manage service desk tickets end-to-end.
4. Escalate complex issues to senior support teams when necessary.
5. Assist...
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Recru-it-Cape Town
challenges, learning and growth including the opportunity to support a global service desk team.
Responsibilities: User Lifecycle Management (Joiner, Mover, Leaver)
• Onboarding: Create user accounts, provision access, and conï¬gure hardware/software...
Acacium Group-Cape Town
to acute and palliative care.
We have an exciting opportunity to join our team as an Infrastructure Engineer! In this role, you will be responsible for dealing with infrastructure-related escalations from our service desk team, using a proactive...
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Data Centrix-Pretoria
and software
• Troubleshoot LAN network
• Assist with setup/configurations of telephony enabled devices
• Ensure all calls/actions involved are logged in the Service Desk System for reference
• Implement and maintain a knowledge base for all desktop support...
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